Google analytics

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3

Hello,

I've activated and published the plugin Hikashop Google Analytics plugin. (See attachment)
I know it would be works after several days, but when I look on the firebug on my page I don't see anything of google analytics.

Does I do anything else?

www.kingselectronics.eu

Regards
Heidi

Hi,

The plugin can use the "direct call" in order to contact directly Google Analytics for the notifications.
That is useful when the order is confirmed by a payment notification (IPN), like with paypal.
So depending how you confirmed the order, the code could not be seen by the customer or the admin.

Regards,

Thanks Jerome,

So I must do nothing and wait?
In the firebug I don't see anything of google analytics. Is this correct?

Use universal analytics → yes (is this correct?)

Regards
Heidi

Hi,

First, it will be interesting to provide some information about how your orders are confirmed (CF my previous message).
Then you have to be sure that your Google Analytics account is working good.
It is possible to use use the "real time" display in Google Analytics in order to see the plugin queries ; but it depends on how you confirmed the order.. Once again

Regards,

I'm sorry
but where can I see how I confirmed the order?

In the realtime of google analytics I don't see anything.


Before I used opencart, and everything was ok.
So Google analytics works.

Hi,

You can't "see" it but you have to know how an order is being confirmed.
Like I wrote, an order can be confirmed by the payment plugin :

That is useful when the order is confirmed by a payment notification (IPN), like with paypal.

But an order can also be confirmed manually, in the HikaShop backend.

The plugin google analytics will only record an order when that order is confirmed.
And you have to configure (or check the configuration) the order statuses which defined an order as confirmed in the HikaShop backend ( Invoice order statuses )
www.hikashop.com/support/support/documen...nfig.html#main_order

So Google analytics works.

I have no doubt on it ; but there are now two "modes" in Google Analytics, with "universal analytics" or the previous version.

Regards,