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Disable showing Tax in on card en confirmation mai

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11 years 1 month ago #211081 by Webteur
-- HikaShop version -- : 2.5.0

I use HikaShop to request a quote. I have a website to make the hiring party tents. Customers can place several tents in the cart. But I want not showing the taxes. Now I have it disabled in the configuration but it remains visible at the check-out and confirmationsf mailings sent.
How can I turn off all stating definitively been charged?

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11 years 1 month ago #211086 by nicolas
Hi,

In the HikaShop configuration, you have the "show taxed prices" setting to control that.
If you set it to "no tax", the product prices on the checkout and emails will be displayed without tax and only the tax line between the subtotal and the total will display.
If you want to remove that line too, then it means that you don't have taxes anywhere, and in that case, you can simply remove all your tax rules in the menu System>Taxes since they won't be used at all.

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11 years 1 month ago #211830 by Webteur
i am sorry, but i have set everywhere "No tax" but it's still showing.

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11 years 1 month ago #211868 by nicolas
Please provide a link to the shop and a backend access so that we can check on the issue
www.hikashop.com/support/contact-us.html

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11 years 1 month ago #211886 by Webteur
I send you the link and access

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11 years 1 month ago #211958 by nicolas
Hi,

I do see the product prices without the taxes on your order notifications on your website:
take.ms/0whHG
So it seems to be working just fine. Maybe I didn't understand what you want ? In that case, could you provide screenshots of the problem and what you want so that we can understand the issue ?

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11 years 1 month ago - 11 years 1 month ago #211971 by Webteur
True, the products, I can turn off the load.
But the total at the checkout stands still (Card module)
Last edit: 11 years 1 month ago by Webteur.

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11 years 1 month ago #211988 by nicolas
If you want to remove that line too, then it means that you don't have taxes anywhere, and in that case, you can simply remove or disable all your tax rules in the menu System>Taxes since they won't be used at all.

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