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Site registration issues
10 years 5 months ago - 10 years 5 months ago #238854
by deziroo
Site registration issues was created by deziroo
-- url of the page with the problem -- :
www.deziroo.com
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.0
-- Error-message(debug-mod must be tuned on) -- : NOTICE
Could not instantiate mail function.
×
WARNING
An error was encountered while sending the registration email. A message has been sent to the administrator of this site.
When people try to register on our site they get a notice/warning (see screenshot.)
On the backend it shows that the people are registered and can use the site, but they do not know this. This just started 2 days ago, and we have not been into the backend in that time.
How can I fix this?
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.0
-- Error-message(debug-mod must be tuned on) -- : NOTICE
Could not instantiate mail function.
×
WARNING
An error was encountered while sending the registration email. A message has been sent to the administrator of this site.
When people try to register on our site they get a notice/warning (see screenshot.)
On the backend it shows that the people are registered and can use the site, but they do not know this. This just started 2 days ago, and we have not been into the backend in that time.
How can I fix this?
Last edit: 10 years 5 months ago by deziroo.
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10 years 5 months ago #238882
by nicolas
Replied by nicolas on topic Site registration issues
Hi,
The error "Could not instantiate mail function" means that there is a problem with contacting your email server for the sending of the email.
Check that the email settings in the Joomla configuration are still correct and check with your hosting company if there is any problem with your emails.
Also, do you receive other emails ? Like the ones after the order ?
The error "Could not instantiate mail function" means that there is a problem with contacting your email server for the sending of the email.
Check that the email settings in the Joomla configuration are still correct and check with your hosting company if there is any problem with your emails.
Also, do you receive other emails ? Like the ones after the order ?
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