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Sign Up Email can't be sent out
- clairewang
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10 years 4 months ago #241645
by clairewang
Sign Up Email can't be sent out was created by clairewang
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome 50
-- Error-message(debug-mod must be tuned on) -- : There was an issue with the email sending process, so the activation link has not been sent to the e-mail address you entered. Please contact the administrator.
Dear all,
I upgraded Joomla 3.3 to 3.5 and found that the sign up page after filling out user info shows--
Page not exists
0 Invalid address:
So I upgraded Hikashop from 2.5 to 2.6.3, the pages shows this instead---
There was an issue with the email sending process, so the activation link has not been sent to the e-mail address you entered. Please contact the administrator.
New User doens't get email notification for opening up the account.
What can I do now? Thank you so much.
-- Joomla version -- : 3.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome 50
-- Error-message(debug-mod must be tuned on) -- : There was an issue with the email sending process, so the activation link has not been sent to the e-mail address you entered. Please contact the administrator.
Dear all,
I upgraded Joomla 3.3 to 3.5 and found that the sign up page after filling out user info shows--
Page not exists
0 Invalid address:
So I upgraded Hikashop from 2.5 to 2.6.3, the pages shows this instead---
There was an issue with the email sending process, so the activation link has not been sent to the e-mail address you entered. Please contact the administrator.
New User doens't get email notification for opening up the account.
What can I do now? Thank you so much.
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10 years 4 months ago #241656
by nicolas
Replied by nicolas on topic Sign Up Email can't be sent out
Hi,
That's a problem coming from your Joomla update:
www.hikashop.com/forum/checkout/883603-4...-process.html#235445
Make sure that you have valid email addresses configured in your Joomla email settings and HikaShop email settings.
And in the Joomla settings, make sure that you can send a test email.
That's a problem coming from your Joomla update:
www.hikashop.com/forum/checkout/883603-4...-process.html#235445
Make sure that you have valid email addresses configured in your Joomla email settings and HikaShop email settings.
And in the Joomla settings, make sure that you can send a test email.
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- clairewang
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10 years 4 months ago #241983
by clairewang
Replied by clairewang on topic Sign Up Email can't be sent out
Thank you, Nicolas. It seems work now.
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