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'ContentHelperRoute' not found error after Joomla 364 update
10 years 1 week ago #253888
by brianbt
-- HikaShop version -- : 2.6.4 Business
-- Joomla version -- : 3.6.4
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'ContentHelperRoute' not found in /home/dgeid2/public_html/modules/mod_articles_categories/tmpl/default_items.php on line 13
Fatal error: Class 'ContentHelperRoute' not found in /home/dgeid2/public_html/modules/mod_articles_categories/tmpl/default_items.php on line 13
shows on all Hikashop pages after the Joomla 3.6.4 update. (latest Hikashop Business version and earlier) Any clues?
(No response from email support, so posting here.)
-- Joomla version -- : 3.6.4
-- Error-message(debug-mod must be tuned on) -- : Fatal error: Class 'ContentHelperRoute' not found in /home/dgeid2/public_html/modules/mod_articles_categories/tmpl/default_items.php on line 13
Fatal error: Class 'ContentHelperRoute' not found in /home/dgeid2/public_html/modules/mod_articles_categories/tmpl/default_items.php on line 13
shows on all Hikashop pages after the Joomla 3.6.4 update. (latest Hikashop Business version and earlier) Any clues?
(No response from email support, so posting here.)
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10 years 6 days ago #253915
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic 'ContentHelperRoute' not found error after Joomla 364 update
Hi,
Please understand that you send you message a Friday night in our support and then you posted you message in the forum like 4 hours later.
Knowing that we generally reply under 12 hours during the week and 24 hours during the week end (but it could be more ; for sure) ; you just have to wait and not duplicate your question using forum and email.
Now about your issue, you will see that the problem is related to the "mod_article_categories" module.
And that module in not an HikaShop one.
You might have configure that module to be displayed on HikaShop menus ; but it does not mean that HikaShop is the source of that problem.
Regards,
Please understand that you send you message a Friday night in our support and then you posted you message in the forum like 4 hours later.
Knowing that we generally reply under 12 hours during the week and 24 hours during the week end (but it could be more ; for sure) ; you just have to wait and not duplicate your question using forum and email.
Now about your issue, you will see that the problem is related to the "mod_article_categories" module.
And that module in not an HikaShop one.
You might have configure that module to be displayed on HikaShop menus ; but it does not mean that HikaShop is the source of that problem.
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Please Log in or Create an account to join the conversation.
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