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Reservation and date for delivery
9 years 10 months ago #255517
by Jes01
Reservation and date for delivery was created by Jes01
-- url of the page with the problem -- :
www.sizaspeelotheek.nl
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6
-- PHP version -- : 5.6.26
-- Browser(s) name and version -- : Firefox 49.0.1
I just installed the Business edition and want to create the option for customers to make a reservation for products and to enter a delivery date. Additionally the customer should receive a confirmation.
The "Speel-o-theek" (Play-o-library) lends special toys out to the disabled which can be delivered on demand.
According to the information I got this should be possible with the Business edition only.
However I studied the Help and Documentation and the forum, but could not find how to do this.
I found a button for a waiting list, but not how to manage the process.
Please can you give me more information?
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6
-- PHP version -- : 5.6.26
-- Browser(s) name and version -- : Firefox 49.0.1
I just installed the Business edition and want to create the option for customers to make a reservation for products and to enter a delivery date. Additionally the customer should receive a confirmation.
The "Speel-o-theek" (Play-o-library) lends special toys out to the disabled which can be delivered on demand.
According to the information I got this should be possible with the Business edition only.
However I studied the Help and Documentation and the forum, but could not find how to do this.
I found a button for a waiting list, but not how to manage the process.
Please can you give me more information?
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9 years 10 months ago #255519
by nicolas
Replied by nicolas on topic Reservation and date for delivery
Hi,
If you want to add a date selection for the orders during the checkout process, you can create a custom field of the table "order" and of the type "advanced date picker" via the menu Display>Custom fields.
The date selected by the customer will then be stored automatically with the order and you'll be able to see it in the email notifications and when you edit the order.
If you want to add a date selection for the orders during the checkout process, you can create a custom field of the table "order" and of the type "advanced date picker" via the menu Display>Custom fields.
The date selected by the customer will then be stored automatically with the order and you'll be able to see it in the email notifications and when you edit the order.
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9 years 10 months ago #255766
by Jes01
Replied by Jes01 on topic Reservation and date for delivery
Thank you Nicolas.
I managed to create a custom field for comment and reservation date but this information does not appear in the notification to the customer (order_creation_notification) and the notification to the admin (order_admin_notification).
These fields are optional and the message to the customer and admin should contain these options only when they are used. This requires differentiation in the text.
How to do?
I managed to create a custom field for comment and reservation date but this information does not appear in the notification to the customer (order_creation_notification) and the notification to the admin (order_admin_notification).
These fields are optional and the message to the customer and admin should contain these options only when they are used. This requires differentiation in the text.
How to do?
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9 years 10 months ago #255798
by Jes01
Replied by Jes01 on topic Reservation and date for delivery
Problem solved, I have found it.
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9 years 10 months ago #255769
by nicolas
Replied by nicolas on topic Reservation and date for delivery
Hi,
Edit your custom fields and make sure that the email display settings are turned on.
Please provide screenshots of the settings of your custom fields.
Edit your custom fields and make sure that the email display settings are turned on.
Please provide screenshots of the settings of your custom fields.
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9 years 10 months ago #255834
by Jes01
Replied by Jes01 on topic Reservation and date for delivery
Thanks again, but I solved it already as I stated before.
However is there an option to send the customer a dedicated mail in case of reservation instead of a general message for an order?
However is there an option to send the customer a dedicated mail in case of reservation instead of a general message for an order?
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9 years 10 months ago #255835
by nicolas
Replied by nicolas on topic Reservation and date for delivery
Hi,
You could use the "email" button when you edit an order in the backend, in order to send a dedicated email to the customer.
You could use the "email" button when you edit an order in the backend, in order to send a dedicated email to the customer.
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