[SOLVED] Header and footer in template emails

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 7

I'm trying to customize the emails templates but I see that automatically is added the default header.png and footer.png images.

How can I remove them to customize my layout?

I have exactly the same question !
My customized emails worked well in Hikashop 2.6.4 and now, these images are added.
Thank you for your answer.

I found the answer:
you have to choose another email template than user_notification. I have created a customized one and it works!
Hope it helps.

Hello,

@crealiagroup I'm sorry but I don't understand what you're talking about.
Can you please clarify ?

@arnaudgautron in HikaShop 3.0 we introduced templates for emails so if you already have some customization for your emails, best is to not have a template for them otherwise you might have some duplicate content.
Another possibility is to change your customization in order to be able to use the email templates.

Regards,

Thanks arnaudgautron and Jerome for answering, I understood now. We have to create a new template instead of editing the HTML version for the email.

I too am struggling to find where in the templates this code is added:

<tr style="line-height: 0px;">
<td class="w600" style="line-height:0px" width="600" valign="top">
<img class="w600" src="XXXXX/media/com_hikashop/images/mail/footer.png" border="0" alt="--" />
</td>
</tr>

I simply do not want this graphic included on the email, but cannot find it on either the email_notification template or the order_notification template.

please help!

Hello,

The solution will be to directly edit your email template by using the "Email template" option through the configuration page of your emails.