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No Shipping Method Found

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9 years 1 month ago #276156 by jackshoo2
-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome 60.0.3112.101
-- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found

Hi there -

I am stuck with the 'No Shipping Method Found error' with USP, FedEX and even Manual Shipping method. I have tried everything i.e.
- confirmed that shipping is added in checkout layout.
- added/removed product weight and dimensions
- added/removed warehouses
- added removed zones etc

but even with manual shipping it is not working.

Could you please let me know what I am doing wrong. A test product is 'pepper' that can be used and I can also provide credentials if need be.

Your help with this will be much appreciated.

thanks and best regards,

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9 years 1 month ago #276159 by Mohamed Thelji
Hello,

Following each step of the "Shipping methods" section of the FAQ will probably help you :
www.hikashop.com/support/faq#ship

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9 years 1 month ago #276224 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Thanks Muhammad,
I have followed all the steps listed here and tried to apply different combinations but still to no avail.

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9 years 1 month ago #276230 by Mohamed Thelji
Hello,

In that case can you show us some screenshots of how you configured your shipping methods but also the products that you have added on your cart ?

Thank you.

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8 years 11 months ago #280766 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found


Hello,
Sorry for responding late, this task was put in pending tasks so now I'm actively working on it I've no clue to fix this issue kindly help me my boss is putting pressure on me deadline is ahead, kindly fix this issue for me respond as soon as possible.

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8 years 11 months ago #280767 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
This is URL of beta site
beta.artisanxchange.com

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8 years 11 months ago #280768 by nicolas
Replied by nicolas on topic No Shipping Method Found
Hi,

Unfortunately, we can't read much in the screenshot of the settings. For some reason, it's all blurred. Could you try again ?

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8 years 11 months ago #280795 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
kindly see it after zooming in

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8 years 11 months ago #280797 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
kindly download and then see it after zooming in as on this site you can't zoom image

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8 years 11 months ago #280796 by Mohamed Thelji
Hello,

I'm sorry but I can't see it even if I zoom in, could you send us a screenshot of a better quality ?

Thank you !

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8 years 11 months ago #280833 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Hello
Thank you for your response, below is URLs of images kindly see these images and guide where I'm doing wrong.
oogloo.us/clients/lighting/tls/wp-content/uploads/2017/10/1.jpg
oogloo.us/clients/lighting/tls/wp-conten...on-Plugin-fedex2.png

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8 years 11 months ago #280841 by Philip
Replied by Philip on topic No Shipping Method Found
Hello,

Impossible to see what's going on, but I noticed that you don't provide your test product configuration page as Mohamed asked for it, this can be useful to progress on your issue.
Awaiting news from you.

Regards

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8 years 11 months ago #280954 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Kindly suggest me what should I do.

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8 years 11 months ago #280956 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Here is the URL of image showing product configuration
oogloo.us/clients/lighting/tls/wp-conten...tration-Products.png
kindly visit and let know what's wrong in it.

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8 years 11 months ago #280975 by Mohamed Thelji
Hello,

Can you test it again :
- After setting dimensions through your product page
- By enabling every services through your FedEx/UPS shipping method configuration page

Thank you.

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8 years 11 months ago #281099 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Hello
I enabled all services now this message is showing "The FedEx request failed with the message: Customer not eligible for service." Kindly tell me why it is so and how to deal with it?

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8 years 11 months ago #281146 by jackshoo2
Replied by jackshoo2 on topic No Shipping Method Found
Please reply soon I'm waiting

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8 years 11 months ago #281139 by Mohamed Thelji
Hello,

As it's said on the FedEx error message your account is actually not eligible for the services you enabled through your FedEx shipping method configuration page.

You should try it with different FedEx services and directly contact the FedEx support about that issue.

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