- Posts: 14
- Thank you received: 2
License shows as expired in backend update
8 years 11 months ago #280398
by SVT
License shows as expired in backend update was created by SVT
-- url of the page with the problem -- :
www.p3proswing.com
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.8.1
-- PHP version -- : 5.6
Hi,
We have renewed our Hikashop Business License, but the Joomla Update for Hikahop Business is still showing the license as expired. We'd prefer to update through the automated process. How can this be corrected so the update will complete?
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.8.1
-- PHP version -- : 5.6
Hi,
We have renewed our Hikashop Business License, but the Joomla Update for Hikahop Business is still showing the license as expired. We'd prefer to update through the automated process. How can this be corrected so the update will complete?
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8 years 11 months ago #280403
by nicolas
Replied by nicolas on topic License shows as expired in backend update
Hi,
I see your subscription as valid on our end.
Did you click on the refresh button of the Joomla updater ? Otherwise, you will still see the cached version of the result, from before your subscription was renewed.
You can also download the install package in the menu My account>My subscriptions and install it via the Joomla installer. That will perform the update.
I see your subscription as valid on our end.
Did you click on the refresh button of the Joomla updater ? Otherwise, you will still see the cached version of the result, from before your subscription was renewed.
You can also download the install package in the menu My account>My subscriptions and install it via the Joomla installer. That will perform the update.
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8 years 10 months ago #282461
by SVT
Replied by SVT on topic License shows as expired in backend update
Resolved now. I had to change the url in the subscription from p3proswing.com to p3proswing.com/site3 and everything worked.
The following user(s) said Thank You: Jerome
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