Category menu does not show on all product pages

-- url of the page with the problem -- : www.dkloc.ch/catalogue/categorie/equipement-dj.html
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.8.5
-- PHP version -- : 7.2.1
-- Browser(s) name and version -- : Chromium

Hello everyone,

I have a very weird bug with Hikashop. I created a module with the list of all categories that I put left side. I enabled in the Hikashop option "show on product page", but the thing is that the menu is appearing on a few product pages, but not all of them. There is nothing different between the products, and it happens on every category.

Does anyone have an idea ?

Thanks
Adrian

Hello Adrian,

The "Produits au hasard" module seems to be displayed in every product page, can you give us a link to a page where it's displaying correctly and one in which it's not ?

Thank you.

Hi,

The "produits au hasard" is not the issue there. The issue is the left "category menu". For example in this link:
www.dkloc.ch/catalogue/produit/par-64-1000w.html , the category menu is there, but in this link www.dkloc.ch/catalogue/produit/par-56-300w.html , which is a product in the same category, the menu disappeared.

Thank you

I purged my sh404sef routes and it's now working... except the "produits au hasard" on the front page do not redirect to the page with the left menu because there is no /catalogue/ in the url.

Hello,

I just checked it and the Category module was displayed via both product pages so it was probably a cache issue.

except the "produits au hasard" on the front page do not redirect to the page with the left menu because there is no /catalogue/ in the url.

I just tested it and I was redirected for example to that product page:
www.dkloc.ch/catalogue/tc-electronic-bg250-115-mk2.html