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Cannot upgrade HikaShop

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8 years 3 months ago #293879 by juremm
-- HikaShop version -- : 2.6.0
-- Joomla version -- : 1.5.26
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : JFolder::create: Infinite loop detected
Warning! Failed to move file.
JFile::read: Unable to open file: '/var/www/vhosts/svet-el.si/httpdocs/english/tmp/com_hikashop_starter_v3.4.0_2018-06-11_11-16-47.tar.gz'
Unable to read archive

Hi,

cannot upgrade HikaShop, this is the msg received when updating:

JFolder::create: Infinite loop detected
Warning! Failed to move file.
JFile::read: Unable to open file: '/var/www/vhosts/svet-el.si/httpdocs/english/tmp/com_hikashop_starter_v3.4.0_2018-06-11_11-16-47.tar.gz'
Unable to read archive

Best regards

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8 years 3 months ago #293880 by Mohamed Thelji
Hello,


Installing it via FTP will probably do the job :
www.hikashop.com/support/documentation/5...-to-install.html#ftp

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8 years 3 months ago #294633 by Bouncer
Replied by Bouncer on topic Cannot upgrade HikaShop
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.10
-- PHP version -- : native (7.0)

I have tried most methods but updating from 3.4.0 to 3.4.1 just fails.

I get these
Warning Copy file failed

Message Error updating component.

Tried with Chrome and Firefox.

Any pointers?

Rgds,

Petter

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8 years 3 months ago #294639 by Jerome
Replied by Jerome on topic Cannot upgrade HikaShop
Hello,

Please read once again the documentation link that Mohamed gave you ; there is a part talking about the "copy failed".
That problem is related to file permissions in your website ; you need to allow your website to update all files.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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8 years 3 months ago - 8 years 3 months ago #294711 by Bouncer
Replied by Bouncer on topic Cannot upgrade HikaShop
Hi,

I have checked System > System Information > Folder Permissions all folders writable

I have FTP'd zip and extracted on server as well as extracted .zip locally and FTP'd to folder on server
In Joomla: Extensions > Manage > Install > Install from Folder
Entered my path: /home/******/public_html/tmp/hikashop Click "Check and Install"



So, I open libraries/joomla/filesystem/folder.php search for
return JError::raiseError(-1, JText::_('Copy failed'));

This file must have been changed as that line does not exist in that file...

Rgds,

Petter
Last edit: 8 years 3 months ago by Bouncer.

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8 years 3 months ago #294712 by Bouncer
Replied by Bouncer on topic Cannot upgrade HikaShop
I finally got it updated; there was an error in my configuration files :ohmy:
The following user(s) said Thank You: Jerome

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