- Posts: 293
- Thank you received: 9
After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
8 years 3 months ago - 8 years 3 months ago #294502
by MSTACE
-- url of the page with the problem -- :
www.bridgetsflowers.co.nz
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.10
-- PHP version -- : 7.1.18
After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End.
The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing.
If you have a direct link to a product then you can still see that product, but not within any category.
I have also turned off all SEO/SEF but no change.
I have rebuilt the menu and also cleared all cache but no effect.
Changing the template to the default BEEZ also has no effect,
If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories.
This is affecting all of my client websites.
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.10
-- PHP version -- : 7.1.18
After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End.
The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing.
If you have a direct link to a product then you can still see that product, but not within any category.
I have also turned off all SEO/SEF but no change.
I have rebuilt the menu and also cleared all cache but no effect.
Changing the template to the default BEEZ also has no effect,
If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories.
This is affecting all of my client websites.
Last edit: 8 years 3 months ago by MSTACE.
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8 years 3 months ago #294503
by gus
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
Replied by gus on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
I have the same problem with mine
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
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8 years 3 months ago #294504
by sales@technoran.gr
Replied by sales@technoran.gr on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
I'm also facing the same problem after update to 3.8.10 Joomla version
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8 years 3 months ago #294505
by gus
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
Replied by gus on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
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8 years 3 months ago #294507
by MSTACE
Replied by MSTACE on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
The Hot Fixes did not work.
BUT they have patched Hikashop 3.4.0.
Download it again from your account and install it.
THIS FIXES THE ISSUE.
BUT they have patched Hikashop 3.4.0.
Download it again from your account and install it.
THIS FIXES THE ISSUE.
The following user(s) said Thank You: gus
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- Posts: 23
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8 years 3 months ago #294508
by sales@technoran.gr
Replied by sales@technoran.gr on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
Yes, I follow the istructions of this article
www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html
and all fixed. Everithing is working fine.
www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html
and all fixed. Everithing is working fine.
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8 years 3 months ago #294509
by gus
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
Replied by gus on topic After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End
I can confirm, download and installed the 3.4.0 versio patched and everything is properly working as before update to J 3.8.10
thank you guys
ciao
thank you guys
ciao
- page with issue: www.puntobenesseresrl.it
- HikaShop Business 6.4.0 [2603261144]
- Joomla! 4.4.14 Stable [ Pamoja ] 30-September-2025 16:00 GMT
- PHP 8.3.19
- Chrome Version 147.0.7727.56 (Build ufficiale) (arm64)
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