Email history backend

-- HikaShop version -- : 3.5
-- Joomla version -- : 3.11
-- PHP version -- : 7.1

Dear team,

this is what appears when clicking on email history.


Thanks for your help.

PS: I havent installed the latest version yet as it resulted in an error as in my former post and issue.

Thanks and regards

Thomas

Hi,

Please activate the "debug mode" and "error reporting" settings of the Joomla configuration and try again. You should then get an error message with more information on what's going on which will help us understanding why you have that error and we don't.

PS: as I replied to you in the other thread, the error with the latest version has already been fixed.

Hi Nicolas,

here is the error report.

Regards

Hi,

The issue comes from the line:
echo $this->loadHkLayout('search', array());
in the file plugins/hikashop/email_history/views/email_history/tmpl/listing.php
This code was only added to that file with HikaShop 4.0.0 and the loadHkLayout function can only be called from these with HikaShop 4.0.0
So this means that you're using a version of the email history plugin from HikaShop 4.0.0 while you're using and older version of HikaShop which doesn't support that function.
You have three solutions:
- update HikaShop to version 4.0.0
- disbale the email history plugin (you'll loose the email history system in HikaShop)
- remove that line of code from that file to circumvent the problem.