Payment methods disapeared
6 years 5 months ago #318254
by vanway
Payment methods disapeared was created by vanway
-- url of the page with the problem -- :
www.tiendamat.com
-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.8
Hello,
After the latest update of the Hikashop component, all my payment methods, except for the bitpay module disapeared. I had Credit Card, Bank Transfer and Paypal, and they all disapeared. Is there any way to make them back, or do I have to add it again?
-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.8
Hello,
After the latest update of the Hikashop component, all my payment methods, except for the bitpay module disapeared. I had Credit Card, Bank Transfer and Paypal, and they all disapeared. Is there any way to make them back, or do I have to add it again?
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6 years 5 months ago #318256
by nicolas
Replied by nicolas on topic Payment methods disapeared
Hi,
Updates do not delete payment methods.
First please check in the menu System>Payment methods of your backend. If you don't find them there, then it means that they have been deleted by someone in your backend and you'll have to recreate them.
If you find them there but you don't see them on your frontend, then you have an issue with the restrictions of the payment methods.
Updates do not delete payment methods.
First please check in the menu System>Payment methods of your backend. If you don't find them there, then it means that they have been deleted by someone in your backend and you'll have to recreate them.
If you find them there but you don't see them on your frontend, then you have an issue with the restrictions of the payment methods.
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