CSV import issue

-- HikaShop version -- : 4.4
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4.14
-- Error-message(debug-mod must be tuned on) -- : CSV Import Issue

Hello,

I tried update stock of 1000 products with csv import, the csv with only two columns (product_code, product_quantity). The update stock worked well but in all this products the tax category and the weight unit was changed making a mess. This is normal?

Best regards,
Bruno

Hi,

The import interface in Products>import is made mainly to import CSVs of all the data of the products.
If you provide only partial information it's possible that some of the information already there will be overwritten for their default value due to performance optimizations made to import big CSV files.
In your case, the recommended solution is to import the CSV via a product mass action with a CSV import filter.
This mass action filter is made to handle updates of products so it won't overwrite any inofrmation not in the CSV, but require more resources on the server to do its job.

Hi Nicolas!

Thanks. Next time i'll try the mass action.
Have a nice day.

Best regards,
Bruno