error saving new product

-- url of the page with the problem -- : borduurshopanita.nl
-- HikaShop version -- : 4.4.1
-- Joomla version -- : 3.9.25
-- PHP version -- : 7.4.14
-- Browser(s) name and version -- : ms edge 89.07...
-- Error-message(debug-mod must be tuned on) -- : error
attach uw document
error saving

I can't make/create any new product anymore.
I tried several things nothing seems to help

Hello,

Can you provide these elements in order to allow us to investigate :
- Backend Url link
- Backend user references (with full access to any parts of the backend)
- A step by step process in order to be able to reproduce your issue (and understand how do you proceed).

Note : Use our Contact us form in order to provide these elements, and add an Url link to this topic in order to keep the link with this discussion.

Awaiting your elements to be able to progress on your issue.
Regards

Hello,

We have received your elements and were able to create and save a new product, you will find it by using the search filer with "test".
From this, can you confirm that on your side, create a new product is always impossible, please.

Then maybe there are required details for allow us to understand the context, error message ? specific settings for this product with issue ? Or else ?...

Please provide, a complete configuration screenshot of your product just after the save process, if you have an error message copy/paste it here please.

Awaiting your returns to be able to progress on your subject.
Regards