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Tax problem

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4 years 7 months ago #339674 by Joomill
Tax problem was created by Joomill
Hi,

I see tax is not calculated correct on my website.
When i look at the backend i something strange. There is no price excluding tax in my view.
Do you know what is wrong here?

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4 years 7 months ago #339675 by nicolas
Replied by nicolas on topic Tax problem
Hi,

This indicates that you've activated the "floating tax prices" setting in the HikaShop configuration.
When you do that, you have only the input field where you enter the final price of the product for everyone, regardless of the tax they'll pay.
Then, on the frontend, HikaShop will calculate the tax and untaxed amount off of that price.
So for example, if you have a 20% tax and a 0% tax configured, and you enter 120€ for the price of the product with that setting activated, users will all pay 120€ for that product. Some of them will pay 100€ without taxes + 20€ of taxes, while others will pay 120€ without taxes with 0€ of taxes.
If that's not what you want, then you want to turn off that setting.

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4 years 7 months ago #339691 by Joomill
Replied by Joomill on topic Tax problem
Thanks, that's the problem.

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4 years 7 months ago #339692 by Joomill
Replied by Joomill on topic Tax problem
When i change this setting the prices change to 120€ excluding tax while it was including tax before.
Is there a quick way to change this prices (maybe a mass action?)

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