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Order Status emails

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4 years 1 week ago #345250 by dunxmax
Order Status emails was created by dunxmax
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Hi,

This is a quick question hopefully - I have been looking for the answer, but just need some clarification.

Currently, my customers receive two order status emails: one when the order is created, and the second when the order is confirmed.

Is there a way to set emails so that the customers only receive the order status email when the order is confirmed.

Any guidance as always greatly appreciated.

Kind Regards

Duncan

DunxMax

The more we learn the less we know.

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4 years 1 week ago #345251 by nicolas
Replied by nicolas on topic Order Status emails
Hi,

Yes. Go in the System>Emails menu and unpublish the "order created notification" email which is sent to the user when his order is created.

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