Weight not showing?

-- HikaShop version -- : 6.2.0
-- Joomla version -- : 5.4.2
-- PHP version -- : 8.2

Hi, How do I get the 'weight' to show as a selectable 'column' in orders in the back end?

Rgds

Hi,

We've added this column to the orders listing with HikaShop 6.3.0 which we've released a few days ago.
The auto update is not yet available. You can either manually update it by downloading the install package of the latest version and then installing it on your website or wait a week before we activate the update system.
Once done, you can use the selector on the top right corner of the listing to activate the weight column.

Hi, I have downloaded and updated to 6.3 but the weight box is still not visible?

Rgds

Mmm. I can see you have the new version installed on your website.
And I double checked on my end that these columns have been properly added in the latest version.
The weight and volume columns should normally be just after the "products" column on your screenshot.
So all l can think is that you might have a view override of order / listing for your backend template which prevents you from seeing the new columns.
Can you check if you have an override for this view file via the menu Display>Views of HikaShop ?
If so, try to delete it.

Hi, Yes I have an edit, removed updated and put back it, works ok now.

Can you consider putting this edit in, may be useful for others please, its displays the Shipping Price paid.?

its now in on line 157
<!-- MY EDIT -->
<th class="hikashop_order_shipping_title title">
<?php echo JHTML::_('grid.sort', JText::_('HIKASHOP_SHIPPING'), 'b.order_full_price', $this->pageInfo->filter->order->dir, $this->pageInfo->filter->order->value ); ?> <!-- END OF EDIT -->

and on line 363

<!--MY EDIT-->
</td>
<td class="hikashop_shipping_total_value">
<?php echo $this->currencyHelper->format($row->order_shipping_price,$row->order_currency_id);?>
</td>
<!--END OF EDIT-->

Rgds

Hi,

That's a good idea. Thanks for your feedback. We'll look at adding this.

Hi, Since I updated to the new version to add this 'weight' the email 'out of stock' has stopped being sent to me?

If I remember correctly, it was a Plugin?? the plugin does not seem to be available anymore?

Rgds

Hi,

Can you check in the HikaShop configuration that you don't have the HikaShop Starter edition ? You might have downgraded your HikaShop while updating it. If so, make sure that you install the Business edition install package to restore the Business edition capabilities.
Also, check the cron task:
www.hikashop.com/support/documentation/5...cron-task.html#check
Also, can you check that the out of stock plugin is still enabled in your Joomla plugins manager ?

Nope... on 6.3 I have downloaded 6.3 again and the out of stock plugin is not there?

Searched 'out' and 'stock' and neither searches come up with anything?

Rgds

Hi,

From your screenshot and what you're saying, I suppose the plugin must have been disabled in the extensions manager (not the plugins manager). So go there and check if you can find it. If you do, enable it back and you'll be able to configure it again via the plugins manager.
If you don't see it in the extensions manager either, then it means that its entry in the extensions table of Joomla in the database is corrupted and Joomla doesn't see the plugin at all. In that case, use the Joomla extensions discover function :
docs.joomla.org/Help4.x:Extensions:_Discover
This should find the missing plugin and allow you to restore it. Then, you'll be able to configure it again via the joomla plugins manager.

Hi, This is getting weird?? it is where you said it would be and active? I disabled and re-enabled but it still won't show in Pluins??

Rgds

Hi,

For some reason the "type" of the plugin is "COM_INSTALLER_TYPE_HIKASHOP" instead of "hikashop".
I think that's the problem.
There's two things you can do:
1. Select the plugin in the Joomla extensions manager and delete it. Then, install HikaShop again and it should add it properly.
2. You could open the extensions table of your database via your PHPMyAdmin and change the type of the entry for the plugin.

Hi, Still got issues when trying to delete it? so found the plugin and it looked to be correct??

Ok now what?, risked deleting it in sql, re-installed and it now looks to be correct.

Rgds

Hi,

No, in the column where you see the "plugin" text for the payment plugins, it should also be "plugin" and not "hikashop" for the out of stock plugin. That's what you need to fix.

Hi, I deleted it and then re-installed Hikashop, this fixed it.