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White very difficult to see

8 months 3 weeks ago #370513 by mohairbears
White very difficult to see was created by mohairbears
-- HikaShop version -- : 6.3
-- Joomla version -- : 5.4
-- PHP version -- : 8.2
-- Browser(s) name and version -- : chrome

Hi, Please see attached.
How do I change the colour from white to something that is visible please?

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8 months 3 weeks ago #370514 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

I think the problem is on your website. Maybe you have an override of the backend CSS or something, because we are not able to reproduce the problem on our end.
Could you provide a backend access in order to check what's going on ?

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8 months 3 weeks ago #370530 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi, I did send an email to you yesterday with the required data.

Rgds

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8 months 3 weeks ago #370531 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

Thanks for the access. As expected, you've configured the "Back-end CSS File" setting of the HikaShop configuration to "none", disabling the whole CSS of HikaShop for the backend interface. This can be useful if you want to have your own CSS for the HikaShop backend in a custom backend template of yours.
However, normally, you want to leave this to "default". I've changed it back for you and it now displays properly.

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8 months 3 weeks ago #370532 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hiya thanks for that, I have not really configured much yet and certainly not that?

Trying to add re-captcha now and cannot get it to show? any adivce please?

Thanks

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8 months 3 weeks ago #370533 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

I checked the settings of the Recaptcha system plugin on your website and it seems the keys are not correct. If I activate the plugin, I can see the recaptcha area on the registration form with an error about this.

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8 months 3 weeks ago #370535 by mohairbears
Replied by mohairbears on topic White very difficult to see
Yep put the correct keys in Darren ;o(

Thank you now sorted.

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8 months 3 weeks ago #370537 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi Sorry another I can't solve, usernames used to be customers emails address, now they can choose their own, where is the setting to use the email only please?

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8 months 3 weeks ago #370538 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

It's the "registration" setting, under the Checkout tab where you can change this:
www.hikashop.com/support/documentation/5....html#checkout_login

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8 months 3 weeks ago #370540 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi, Sorry, another question. I used to have a popup (add to cart and checkout) cannot find this? is it part of HikaShop or did I use another extension?

thank in advance

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8 months 3 weeks ago #370542 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

It's done with the HikaShop cart notification plugin. You can configure it via the Joomla plugins manager.
The following user(s) said Thank You: mohairbears

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8 months 2 weeks ago #370546 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi, Issue with tax not showing correctly in the back end, it displays ok front end ?
Can you point me in the right direction please.

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8 months 2 weeks ago #370549 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

On this interface, like on the frontend, the system calculates the tax amount based on your tax rules and the zone it believes your account is in.
Please check your user account's default billing and default shipping addresses and check they are in a taxed location. Then, logout/login in your backend and you should see the price of the products taxed accordingly.

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8 months 2 weeks ago #370560 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi, That's not worked? our base is set as the admin address so that appears to be correct.

Anything else it could be~?

thanks

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8 months 2 weeks ago #370567 by nicolas
Replied by nicolas on topic White very difficult to see
Hi,

The issue comes from the "Main tax zone" setting. It was configured to the UK country zone, but that zone is not taxed.
I've configured it to Shropshire so that it is taken into account as taxed.

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8 months 2 weeks ago #370569 by mohairbears
Replied by mohairbears on topic White very difficult to see
Yes you corrected it as I was working in the back end... I thought I was going mad for a minute :lol: :lol:

Thank you

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8 months 2 weeks ago #370570 by mohairbears
Replied by mohairbears on topic White very difficult to see
Can you point out where that setting is you changed as I cannot find it? for future reference.

Thanks

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8 months 2 weeks ago #370571 by nicolas
Replied by nicolas on topic White very difficult to see
It's the "Main tax zone" setting in the Taxes section of the Hikashop configuration page.
The following user(s) said Thank You: mohairbears

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8 months 2 weeks ago #370581 by mohairbears
Replied by mohairbears on topic White very difficult to see
Hi, A width issue that I cannot solve?
the visible area in a few places are not wide enough in the back end?
on the orders page
in a Variant
on a product page

I am using the default Hikashop CSS and Cassiopeia template

Thank is advance

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8 months 2 weeks ago #370605 by mohairbears
Replied by mohairbears on topic White very difficult to see
Any advice on how to solve these issues please?

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