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System - Hikashop Screens Helper

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4 months 5 days ago - 4 months 5 days ago #372330 by karendunne
-- HikaShop version -- : 6.5
-- Joomla version -- : 5.4
-- PHP version -- : 8.3

Hello,

Is the System - Hikashop Screens Helper plugin compatible with Joomla 6? I've been having difficulties upgrading from Joomla 5 to Joomla 6 and my troubleshooting is leading to a questionable plugin. When I disable to the backward compatibility plugin before upgrading, it throws a JPlugin Not Found error.

I'm wondering if System - Hikashop Screens Helper is the culprit. Are you familiar with this plugin?
Last edit: 4 months 5 days ago by karendunne.

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4 months 5 days ago #372334 by nicolas
Hi,

I don't know this plugin existed.
It sounds like a custom plugin. Are you able to contact its developer ?
This indeed sounds like it could be the culprit.

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4 months 4 days ago #372350 by karendunne
Oh, ok. I thought it was a Hikashop plugin because of the name. I do know the developer and I will reach out to him. Sorry about that.

Thank you.

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