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Missing Brand Category

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12 years 8 months ago #139384 by bmoreno1983
For some reason when I open the Brand menu to add a manufacturer and I save a new manufacturer, when I open a product to add the manufacturer it is empty (none). Why?

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12 years 8 months ago #139385 by Jerome
Replied by Jerome on topic Missing Brand Category
Hi,

Are you sure you created a manufacturer and not a product category under the "manufacturer" category ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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12 years 8 months ago - 12 years 8 months ago #139458 by bmoreno1983
Replied by bmoreno1983 on topic Missing Brand Category
I'm pretty sure. I think the manufacturer folder is lost at some point.
In the image you can see what happens when I click in "brand" menu item inside hikashop
Last edit: 12 years 8 months ago by bmoreno1983.

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12 years 8 months ago #139482 by Xavier
Replied by Xavier on topic Missing Brand Category
Hi,

It seems that something is broken, thanks to try to rebuild the categories by clicking on the "Rebuild" button in the toolbar.

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12 years 8 months ago #139516 by bmoreno1983
Replied by bmoreno1983 on topic Missing Brand Category
Rebuild doesn´t work

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12 years 8 months ago #139860 by Mohamed Thelji
Hi,
Now that you have used the "rebuild" button, can you show me how your explorer looks like through some screenshots, and try to create another manufacturer ?
Also, can you directly download the last Hikashop version through our website, install it, and tell me if it works ?

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12 years 8 months ago #140084 by bmoreno1983
Replied by bmoreno1983 on topic Missing Brand Category
Hikashop updated -> same problem

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12 years 8 months ago #140189 by nicolas
Replied by nicolas on topic Missing Brand Category
The issue is indeed that you deleted the main manufacturer/brand category where all the manufacturers/brands should be in.
That's why the system is lost.
If the reinstallation didn't fix the issue, You should empty the tables hikashop_product_category and hikashop_category in the database via PHPMyAdmin and reinstall again.
That will remove all the categories and brands and put back the default ones properly.
Then you can recreate your categories and brands and use the mass actions system ( menu System>Mass actions ) to add them all back to categories/brands.

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12 years 8 months ago #140361 by bmoreno1983
Replied by bmoreno1983 on topic Missing Brand Category
Your solutions works
Thank you!

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