Custom Message

-- url of the page with the problem -- : www.fallinginlovewithbaby.com/index.php/shop
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : safari 5.1.10
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have updated to latest version 2.2.3 but i am having trouble with custom message when users choose gift wrapping ( previously they could leave a personalised message before being taken to paypal)

I had set up the custom field under menu > Table item which i can still see but i can no longer get it to work

Any advice gratefully accepted

Hi,
Can you show me a screenshot of how did you configured your custom field ?

Sorry..i should have attached with post

here it is

thank you

Hi,

Thanks to check if the option "Display custom item fields" is enable in Configuration > Display > Default parameters for products.
Are you sure that the product is in one of the categories set in the custom field settings ?

Hi Xavier

I think i am taking two steps forward then one step backwards

I have created custom field as you said above and that seems to be working however now when you go to shop and select the product without the options and proceed to checkout it is automatically adding options to product even though they are not checked. I also cannot delete product from cart

Also one other issue, i created some custom text a while ago on checkout page but for the life of me i cannot remember where to edit it.. i don't seem to have a custom field for there. Any ideas? ( see pic)

Hi,

Please make sure that you add a characteristic to your options as explained in the documentation:
www.hikashop.com/support/support/documen...ct-form.html#options
That should avoid the issue.

Thanks Nicolas

I have solved first issue however i cannot find where to edit or delete custom text on checkout page

I sort of remember editing a file over a year ago but not sure which one.. i have checked my display custom fields but nothing

i have attached images for your advice

thanks

Hi,
If you want to change or delete this custom field, you'll just have to go to your "giftmessage" custom field configuration page and un-publish it or edit it.

Hi Mohamed

thanks for quick response but the custom field i set up and visible on pic i sent you is for the input box and does not contain the text that appears on the check out page

please advise alternate fix please

des

How did you add this text ?

I can't remember Mohamed... i think i may have edited a file

Hope u can help me

cheers

des

Note that using some CSS code like this will probably do the job :

In which file please Mohamed

I am not a coder but can insert code if you give me the path please

des

That code should be added to the frontend CSS file of HikaShop as explained here:
www.hikashop.com/support/153-customize-the-display.html