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Bug in customer notification email
- yossigolan
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12 years 8 months ago #141205
by yossigolan
Bug in customer notification email was created by yossigolan
-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17
Hello,
I'm using Hikashop Business edition over joomla 2.5.17
When i change the status of an order (in the orders list or inside the order detail page)
and ask to notify the customer ,
The email and email subject is getting the translation directly from the
translation file instead of getting it from the override file...
This happens only on the "Order status notification" email
On all other emails the translation works great.
Can you please help solving this?
Thanks in advanced,
Yossi Golan
-- Joomla version -- : 2.5.17
Hello,
I'm using Hikashop Business edition over joomla 2.5.17
When i change the status of an order (in the orders list or inside the order detail page)
and ask to notify the customer ,
The email and email subject is getting the translation directly from the
translation file instead of getting it from the override file...
This happens only on the "Order status notification" email
On all other emails the translation works great.
Can you please help solving this?
Thanks in advanced,
Yossi Golan
Please Log in or Create an account to join the conversation.
12 years 8 months ago #141207
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Bug in customer notification email
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Please Log in or Create an account to join the conversation.
- yossigolan
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12 years 8 months ago #141267
by yossigolan
Replied by yossigolan on topic Bug in customer notification email
Hi,
Do you have a solution for this?
I wrote about this issue about a year ago
and there is still no solution.
Thanks in advanced,
Yossi Golan
Do you have a solution for this?
I wrote about this issue about a year ago
and there is still no solution.
Thanks in advanced,
Yossi Golan
Please Log in or Create an account to join the conversation.
12 years 8 months ago #141287
by Jerome
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Replied by Jerome on topic Bug in customer notification email
Hi,
Please do not repost for the exact same problem.
The other thread is still open, someone of the support team will make some tests, try to reproduce and see for a fix/solution.
But if we have duplicate posts, we will loose time and be less effective for the support.
So please understand that. I prefer explain this to you instead of just delete this duplicate thread.
Regards,
PS: There is no need to answer to this post.
Please do not repost for the exact same problem.
The other thread is still open, someone of the support team will make some tests, try to reproduce and see for a fix/solution.
But if we have duplicate posts, we will loose time and be less effective for the support.
So please understand that. I prefer explain this to you instead of just delete this duplicate thread.
Regards,
PS: There is no need to answer to this post.
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Please Log in or Create an account to join the conversation.
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