Help to images in frontend

-- url of the page with the problem -- : kemnitz.dk/index.php/hikashop-menu-for-c...yal-copenhagen-1960s
-- HikaShop version -- : Business
-- Joomla version -- : 3.3.6 Stable
-- PHP version -- : 5,3,29
-- Browser(s) name and version -- : Chrome

I need help to make my images in their correct size on the front please.
I have tried all possible settings in different settings but can not find the right one.
I should not have shown: Basket, price and payments. Only picture and description. I'm not skilled enough to edit css or other codes.




I hope the attached pictures can be of help, even if they are in Danish. I really look forward to your reply

Hello !
What do you exactly mean by :

to make my images in their correct size on the front please.

Can you give me more information about the issue that you are having through some screenshots for example ?
Thanks.

Thanks for your response. First let me just say I'm sorry, I forgot that the page was offline.
It's popup image that I can not get bigger, many of the commodities it is important that the customer can view details, such as stamps or potsherds. Hope you understand what I write and think, I use Google translate.
I enjoy weekend now and is back to my PC Sunday

Hi,

You need to empty the options "image width" and "image height" of the HikaShop configuration and upload again your images and the image popup will display with a bigger size.

I have now emptied: Image width and Image height in configuration. I also emptied all width and Heigh in all categories entered. I deleted the images in a category and uploaded them again and I get this result



I hope I have understood you correctly and have done the right thing. It is very difficult and I am sorry that I can not get it work really hope you will help me through this,

Now I have found out a little more.

I've got my item image bigger (1), but when you click on the projected image becomes it not larger (2) This is picture 2 I need to be bigger when you click on the picture 1

Hi,

Please provide a link to that product page along with a test user access so that we can analyze what you have.

Good morning Nicolas. I have sent you a private message

Hi,

The problem seems to be coming from your images directly.
They are too small, you need to upload largest images.

In this page:
kemnitz.dk/index.php/component/hikashop/...oyal-copenhagen-1957
The images are small ones, so when clicking on it it's not enlarged.

Contrary to this page:
kemnitz.dk/index.php/hikashop-menu-for-c...yal-copenhagen-1960s

Thanks for your response. No it's not the images that are too small ?????




Now it all goes wrong. When I choose (see the path in the picture)


I get this error message


You wrote that this link appeared in the picture was bigger and it does it well.

kemnitz.dk/index.php/hikashop-menu-for-c...yal-copenhagen-1960s

Now I have added 2 more pictures in and they get not big when I select them




I simply do not understand what's happening and why I can't get it to work. Hope I have made ​​myself clear and then You can help me please

Hello Nicolas and Xavier. Now I have even found the error .... The owner of kemnitz.dk who have not paid HikaShop, and his term expired on 14 / 10-2014, Thank you for your trying to help me and I am so sorry for all the trouble that I have done unto you. I hope you can forgive me.

Hi,

The error:
"Fejl Mappen /customers/2/0/6/kemnitz.dk/httpd.www/media/com_hikashop/upload/thumbnails/0x0fsO er ikke skrivbar"

Mean that your folder permissions are not correct and don't allow HikaShop to create thumbnails. The strange thing is the part "0x0" which is the size of the image, do you have changed any settings in Configuration > Images ?

For the other product, the first image is big when clicking on it, so it show that the settings are correct for this part, but the other images are not so big when clicking on it. I checked the original image (in the upload folder, not in a thumbnail one so it is the uploaded one) and its size is "400x267" as you can see on this screenshot:
take.ms/pocTa

So I think that it is resized when importing the images, the Joomla media component seem to be resizing them, so you can potentially upload the images via FTP this way they will keep their original size.

Hope this will help you.

Thank you very much for your help. Now I want to start from scratch and hope that everything works, especially the uploading via FTP. If the teasing I will return. Take care and thank you again for your patience

It is not quite good, I still have problems. I have reinstalled HikaShop buisnes and there are now paid, so it is again in order. I still get this error.



How do I fix it?

Hi,

I see that you do not have HikaShop menu anymore.
I just changed your HikaShop configuration in order to set the thumbnail size to "200x200" and there is no error message.
If you remove the thumbnail size in the configuration, the error message is displayed

media/com_hikashop/upload/thumbnails/0x0fsO er ikke skrivbar

which means that the folder is still not writable for HikaShop.
But nevertheless ; it is better to have a size for the thumbnails, in order to have something consistent in your listings.

Regards,

Quote from Xaiver "So I think at det er resized när importing the images, the Joomla media component seem som resizing themself, so kan Potentially upload the images via FTP Hermed theywill keep sina original size"

I can not find the folder or other places where I have to upload via FTP

Hi,

The folder "media/com_hikashop/upload" is the folder where you can upload your images (by ftp if you want).
It is the folder displayed in your screenshot.
It contains several sub folders, like "thumbnails" or "safe" ; you can create other if you want.

But these two specific sub folders are hidden in the gallery browser.
The folder "thumbnails" is some kind of dynamic folder where HikaShop will generate dynamically the image when requested.

Regards,