Jcomment form for each product disappears.

eMicroMart
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11 years 10 months ago - 11 years 10 months ago #179845 by eMicroMart

Jcomment form for each product disappears. was created by eMicroMart

so I try to debug the Joomla 3.1.5 comparing to Joomla 3.3.6

I found that the problem comes from components\com_hikashop\views\product\tmpl\show.php

Please note that the -> sign indicates the flow of execution.

Code:

	<div class="hikashop_external_comments" id="hikashop_external_comments" style="clear:both">
	<?php

->$config = & hikashop_config();
->if ($config->get('comments_feature') == 'jcomments') {
	->$comments = HIKASHOP_ROOT . 'components' . DS . 'com_jcomments' . DS . 'jcomments.php';
	->if (file_exists($comments)) {
		->require_once ($comments);
		->if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name)){
			$product_id = $this->element->main->product_id;
			$product_name = $this->element->main->product_name;
		}else{
			->$product_id = $this->element->product_id;
			->$product_name = $this->element->product_name;
		}
		->echo JComments::showComments($product_id, 'com_hikashop', $product_name);
	}
}

I found that Joomla 3.1.5 return the right values of $product_id and $product_name while Joomla 3.3.6 returns $product_id = NULL and $product_name = NULL

I think this is the root cause. How do I fix it ? or please correct me if my investigation is wrong. Thank you
( Now, I cannot upgrade to the latest Hikashop Business Version

)

Last edit: 11 years 10 months ago by eMicroMart.

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eMicroMart
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11 years 10 months ago - 11 years 10 months ago #179848 by eMicroMart

Replied by eMicroMart on topic Jcomment form for each product disappears.

Anyway, why is the coding area just a plain text ? It should be highlighted text.
I have tried code=php but it doesn't work.

Last edit: 11 years 10 months ago by eMicroMart.

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Xavier
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11 years 10 months ago #179944 by Xavier

Replied by Xavier on topic Jcomment form for each product disappears.

Hi,

Please try to replace:

Code:

	$this->params->set('show_price_weight', 0);
	?>
		<div class="hikashop_submodules" id="hikashop_submodules" style="clear:both">
			<?php

	if (!empty ($this->modules) && is_array($this->modules)) {
		jimport('joomla.application.module.helper');
		foreach ($this->modules as $module) {
			echo JModuleHelper :: renderModule($module);
		}
	}
	?>
		</div>
		<div class="hikashop_external_comments" id="hikashop_external_comments" style="clear:both">
		<?php

	$config = & hikashop_config();
	if ($config->get('comments_feature') == 'jcomments') {
		$comments = HIKASHOP_ROOT . 'components' . DS . 'com_jcomments' . DS . 'jcomments.php';
		if (file_exists($comments)) {
			require_once ($comments);
			if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name)){
				$product_id = $this->element->main->product_id;
				$product_name = $this->element->main->product_name;
			}else{
				$product_id = $this->element->product_id;
				$product_name = $this->element->product_name;
			}
			echo JComments::showComments($product_id, 'com_hikashop', $product_name);
		}
	}
	elseif ($config->get('comments_feature') == 'jomcomment') {
		$comments = HIKASHOP_ROOT . 'plugins' . DS . 'content' . DS . 'jom_comment_bot.php';
		if (file_exists($comments)) {
			require_once ($comments);
			if (hikashop_getCID('product_id')!=$this->element->product_id && isset ($this->element->main->product_name))
				$product_id = $this->element->main->product_id;
			else
				$product_id = $this->element->product_id;
			echo jomcomment($product_id, 'com_hikashop');
		}
	}
	?>
		</div><?php

}
?>
</div>

By:

Code:

	$this->params->set('show_price_weight', 0);
	$this->product = $this->element;
	?>
		<div class="hikashop_submodules" id="hikashop_submodules" style="clear:both">
			<?php
	if (!empty ($this->modules) && is_array($this->modules)) {
		jimport('joomla.application.module.helper');
		foreach ($this->modules as $module) {
			echo JModuleHelper :: renderModule($module);
		}
	}
	?>
		</div>
		<div class="hikashop_external_comments" id="hikashop_external_comments" style="clear:both">
		<?php
	$config = & hikashop_config();
	if ($config->get('comments_feature') == 'jcomments') {
		$comments = HIKASHOP_ROOT . 'components' . DS . 'com_jcomments' . DS . 'jcomments.php';
		if (file_exists($comments)) {
			require_once ($comments);
			if (hikashop_getCID('product_id')!=$this->product->product_id && isset ($this->product->main->product_name)){
				$product_id = $this->product->main->product_id;
				$product_name = $this->product->main->product_name;
			}else{
				$product_id = $this->product->product_id;
				$product_name = $this->product->product_name;
			}
			echo JComments::showComments($product_id, 'com_hikashop', $product_name);
		}
	}
	elseif ($config->get('comments_feature') == 'jomcomment') {
		$comments = HIKASHOP_ROOT . 'plugins' . DS . 'content' . DS . 'jom_comment_bot.php';
		if (file_exists($comments)) {
			require_once ($comments);
			if (hikashop_getCID('product_id')!=$this->product->product_id && isset ($this->product->main->product_name))
				$product_id = $this->product->main->product_id;
			else
				$product_id = $this->product->product_id;
			echo jomcomment($product_id, 'com_hikashop');
		}
	}
	?>
		</div><?php

}
?>
</div>

The following user(s) said Thank You: eMicroMart

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eMicroMart
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11 years 10 months ago #180051 by eMicroMart

Replied by eMicroMart on topic Jcomment form for each product disappears.

:woohoo: Wow ... it works ! Thank you so much :woohoo:

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eMicroMart
Topic Author
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11 years 9 months ago #183239 by eMicroMart

Replied by eMicroMart on topic Jcomment form for each product disappears.

-- url of the page with the problem -- : www.thaioptics.com
-- HikaShop version -- : Business 2.1.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4.30
-- Browser(s) name and version -- : Firefox 33.0

Hello,
I really appreciate your help. Your solution works great to bring the Jcomment form back. However, I have found 2 more problems.

I enable Jcomment throughout my website ( under joomla articles and under products in Hikashop)

The Jcomment forms under all Joomla articles work perfectly. After users had submitted their comments, the Jcomment forms refreshed itself and displayed the comments immediately. After that, I got an email notification for all comments.

Unfortunately, the Jcomment forms under all Hikashop products have a weird behavior. It fails to refresh itself, so users cannot see their comments immediately. Users have to reload the page to see their comments and, more importantly, I don't get any Jcomment email notification, so I don't know my customers ask me a question.

Please feel free to test at www.thaioptics.com

Best regards and Thank you very much

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nicolas
Away

11 years 9 months ago #183262 by nicolas

Replied by nicolas on topic Jcomment form for each product disappears.

Hi,

The code of Xavier just loads the Jcomment interface under the product page. It's up to Jcomment itself to refresh itself if necessary and to send the email if necessary. Since we don't know how Jcomment works, we cannot help on these issues.
I would recommend to contact the Jcomment support for help on these questions.

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