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Everything is lost!!

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11 years 8 months ago #185387 by Alexandra Pot
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6

Hello,
I worked for a month on a Joomla website for our company, their has been a
problem because we foundd out that for that last month that i worked on the
website the host didn't made a backup of it and it overwrite everything to a
month before. It means that i lost a month of work. The person who did it says
that everything is lost but i found it hard to believe. When i make a new product
it recognize the product names and codes (in hikashop) and i Joomla it recognize also
everything i ever made but i don't find anything back. Is their a way that
i can restore that month of work? Does Hikashop has a database of it? And were can i find it? The most important thing for me is that i can restore all the products.

I hope someone can help me because i'm desparate!

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11 years 8 months ago #185392 by Alexandra Pot
Replied by Alexandra Pot on topic Everything is lost!!
Is their nobody that can help me?

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11 years 8 months ago #185391 by Mohamed Thelji
Replied by Mohamed Thelji on topic Everything is lost!!
Hello,
If you :
- Don't have any old Hikahsop data on your database
- Didn't exported your data via a csv file.
You won't have any way to restore your Hikashop data.

When i make a new product
it recognize the product names and codes (in hikashop) and i Joomla it recognize also
everything i ever made but i don't find anything back


It's probably coming from your browser cache.

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