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numbers of products
11 years 9 months ago #185734
by Gyatso
numbers of products was created by Gyatso
-- url of the page with the problem -- :
centerofrock.com
-- HikaShop version -- : 2.3.5
Good afternoon, we made 2 online sales of physical products by HikaShop, but not subtracted from the total amount of these products, it is a matter of setting ?, how I can do to be subtracted directly from the amount of products available? Thank you very much in advance.
-- HikaShop version -- : 2.3.5
Good afternoon, we made 2 online sales of physical products by HikaShop, but not subtracted from the total amount of these products, it is a matter of setting ?, how I can do to be subtracted directly from the amount of products available? Thank you very much in advance.
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11 years 9 months ago #185747
by Mohamed Thelji
Replied by Mohamed Thelji on topic numbers of products
Hello,
Thanks.
I didn't totally understood your issue, can you give us more information about it through some screenshots for example ?but not subtracted from the total amount of these products, it is a matter of setting ?, how I can do to be subtracted directly from the amount of products available?
Thanks.
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11 years 9 months ago #185848
by Gyatso
Replied by Gyatso on topic numbers of products
I'll give you an example:
I have 5 books, and sold one by HikaShop, should not seem that there are only 4 books?
I have 5 books, and sold one by HikaShop, should not seem that there are only 4 books?
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11 years 9 months ago #185851
by Xavier
Replied by Xavier on topic numbers of products
Hi,
Yes indeed, this should be automatically done.
What is the status of your orders ? and the setting of the option "Update the product stock on confirmed status" in Configuration > Main > Product ?
Have the order been created and updated in frontend (common checkout) or via the backend ?
Yes indeed, this should be automatically done.
What is the status of your orders ? and the setting of the option "Update the product stock on confirmed status" in Configuration > Main > Product ?
Have the order been created and updated in frontend (common checkout) or via the backend ?
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