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RESOLVED: White screen and file not attached

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11 years 8 months ago - 11 years 8 months ago #188818 by piggybank
-- url of the page with the problem -- : boatingwithdawsons.com/dev/
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.5
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.93 Safari/537.36
-- Error-message(debug-mod must be tuned on) -- : White Screen

When i try to attach a file to a product with the setting specify file location I get a white screen. The files are located in the /media/com_hikashop/upload/safe directory.
Last edit: 11 years 8 months ago by piggybank.

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11 years 8 months ago #188822 by Jerome

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 8 months ago - 11 years 8 months ago #188963 by piggybank
Hi there,

I followed those instructions however the indicated code was not present.
Code:
Attachment removed by a moderator
Last edit: 11 years 8 months ago by Jerome.

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11 years 8 months ago #188989 by Jerome
Hi,

Sure ; the file you attached is a file from HikaShop 2.3.4 ; not from HikaShop 2.3.5

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 8 months ago - 11 years 8 months ago #189299 by piggybank
Hi there,

I sorted out what was happening with the file, my fault.

I have encountered an error saying I didn't use the browse button, but I don't see one on the screen?
Last edit: 11 years 8 months ago by piggybank. Reason: Resolution, and new problem

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11 years 8 months ago #189320 by nicolas
Hi,

I don't understand what you're saying. Could you provide a screenshot of the problem ?

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11 years 8 months ago #189417 by piggybank
Hi sorry for the confusion

The first attachment is the screen i am trying to attach the file with


the second is the error message

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11 years 8 months ago #189441 by Jerome
Hi,

You can't have such error message when you are using the "path" filemode.
Are you sure that you didn't remove the "break;" in the product controller file by inadvertence ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 8 months ago #189596 by piggybank
Oh wow that's exactly what I did -_- thanks so much for your patience on this ticket I usually don't have so many id-10-t errors when trying to resolve a problem!

All fixed!

thanks for your awesome support and patience

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