My sub elements in categorys are gone

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4
-- Browser(s) name and version -- : mozilla

Hi
I have 10 categories and a lot of sub elements as you se at my pictures. But somehow all my products are gone!!!!!????
In the front I see my categories but they are empty.
In the back I see my products - but when I look in categories they are gone ???
I don't get it everything worked fine !!! and PLOUFFF
Please help me :blink:
Thank you

Hi,

I am sorry but I don't understand your issue.
In the screenshots you send, we can see your categories and your products but it is difficult to understand what is missing.

Regards,

hi Jerome
Thanks a lot.
Photo no. 3 you see under SHOP all my products in FAUTEUIL. under products.... It means that they are there.
Photo no. 1 you see under SHOP All my categories. under categories
Photo no. 2 you see under SHOP in FAUTEUIL. under categories..... everything is gone all my products is not there
Ill add some more files from the front
Photo no. 4 front end under SHOP
Photo no. 5 front end under FAUTEUIL ALL IS GONE!!!!
I hope it's more clear this time for you.
I tried to change things in display content menu, but nothing works out right.
Thanks a lot again Jerome

Hi,

What is gone ?

You are using a category listing menu ; you should put a product listing module if you want to list products.. Otherwise you will just display categories.
www.hikashop.com/support/support/documen...splay-front-end.html

Regards,

All my products is gone -
in the front end I can chose a category but it is empty
in the back end there is a lot of products in categories, but they don't show up in the front end

I've spending a lot of time looking at this one www.hikashop.com/support/support/documen...splay-front-end.html
but did not find the error.
Best regards

Hi,

Would it be possible to have a screenshot of your HikaShop content menu "hikashop-content-menu-for-category-listing" ?
Like I told you in my previous message, I'm quite sure that you have a category listing menu without a product listing module attached ; or if you have one module attach, the configuration should not be correct.

The documentation page I gave you explain how configure a product listing module under a category listing menu ; so you should follow the tutorial and have the exact same configuration as explained in the tutorial.

Thanks to some screenshots, it will help us to indicate what is wrong in your configuration.

Regards,

Hi, again
You can have all screenshots you need. hope it's the right one I send you here if not please tell me.
Best regards

Hi,

As we can see in the screenshot "9.png", the setting "synchronize with currently displayed item when possible" is not activate.
So it means that the product listing will always list the products from the category "2 Shop" (and not his sub categories).

With the option activated, you will synchronize the content and the product listing module will display the products of the current viewed category.

Regards,

YES
It works thanks so much Jerome
I'm sure that i'll need your help again soon.
for now I can keep on Thank you
Best regards