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Does not receive emails from "Ask a Question"

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11 years 5 months ago #199017 by feliperozo13
-- HikaShop version -- : 2.3.5,
-- Joomla version -- : 3.3.0

Hi!

When a user click on As a Question (in my page is Called Product Inquiry) there appears a pop up form, when he or she fill all the fields and then click OK nothing happens!, there is not confirmation messase, I do not receive the message in my email, nothing!. I have check Spam Folder in my email but nothing has arrive. Could you help me please! I have read several topics but i do not find the correct answer. Thank you very much.

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11 years 5 months ago #199139 by Jerome
Hi,

If you're using HikaShop 2.3.5 ; the first thing will be to update to HikaShop 2.4.0 which contains some fixes.
www.hikashop.com/support/support/documen...ashop-changelog.html
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The contact form was not supported properly by the ReCaptcha plugin


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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