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Characteristics option doubles the price of the pr

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11 years 5 months ago #199645 by Tatiana1311
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.5.17
-- Browser(s) name and version -- : Google Chrome
-- Error-message(debug-mod must be tuned on) -- : Price of the product doubles when Characteristics option is chosen

When I use Characteristics option (Organic nude lip balm - WHITE CONTAINER) - it doubles the price of the product, though in my settings I have not specified a price increment for options. Is it a bug or am I doing something wrong?

THank you.

Tatiana

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11 years 5 months ago #199660 by Jerome
Hi,

I am sorry but your single screenshot does not help to understand the issue.
If you want provide details about your product configuration ; something which will help us to understand why the price displayed in your first screenshot is wrong ; it will be great

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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11 years 5 months ago #199741 by Tatiana1311
Hi Jerome,

I apologize if I was not clear enough in my description. So on the screenshot you can see, that the user placed in the cart 1 All-natural bath bomb ($6) and 1 Organic lotion bar ($5) - White Container - THAT'S THE PROBLEM ITEM. So 6+5=11, but the total in the cart is 16. It happens, because the Organic lip balm has a Characteristic (White Container), so the price for it doubled. (additional $5). So the total price is $16 (6+5+5), but should be 11.
Please let me know what additional information I can provide to help clarify it.

Thank you

Tatiana

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11 years 5 months ago #199780 by nicolas
Hi,

I think that it's a bug that we already patched.
Please download the latest version install package via the menu My account>My subscriptions on our website and install it on yours and that should add the patch and fix the problem.
The following user(s) said Thank You: Tatiana1311

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11 years 5 months ago #199803 by Tatiana1311
Problem solved! Thank you Nicolas!

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