Mass product delete problems

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 2.5.28

This products exist in database, I have an csv document and it looks like: 31173;72138;51717, my setup is:



After click on "Process" it looks so:



Nothing is deleted, what I do wrong here? Is my CSV structure noc correct?

I read already this 2 topics but this was not really helpful for me:
www.hikashop.com/forum/mass-actions/8700...delete-products.html
hikashop.com/forum/install-update/863208...elete-a-product.html

Hi,

Please attach your csv file, that way we will be able to give you more informations about this.

Please see my 2 examples, I have much more products, this is only example

Hi,

The csv files must have a header column.

So in your case it must be like that:

product_id
33575
565864
14733
71442

Else the system don't know on which field it must apply the filter.

I get now only this error message: The line '' could not be imported Product not found

I tried also with product code instead of id, but the same problem, of course there was other values...

Please see the first screenshot of my post, is there everything correct for my product remove action?

Hi,

Yes on the first screenshot, the mass action seems to be correctly set up.
The numbers you have in the csv file are the product ids or the product codes ?

In the mass action, what are the given informations if you click on the "Verify the file" button ?

The numbers you have in the csv file are the product ids or the product codes ? I have both versions, and both are ok.

In the mass action, what are the given informations if you click on the "Verify the file" button ? The file is valid

Hi,

In one column you must have only product ids or only product codes.
But you can't have product ids and product codes in the same column.