Appearnace of "Â" character in csv export

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

On CSV export, there is a strange character that the system generates when there is a '£' sign in the wording.

Example, in Hikashop, the product description is "Unlike other similar UV torches for less than £10, this device uses... "

The words on the exported CSV read "Unlike other similar UV torches for less than £10, this...". This has happened to all of my products (total about 380 products).

Why has this "Â" appeared, and how do I address the problem?

Thanks

Hi,

You're export is in UTF-8.
You have to read the file with a software with UTF-8 support and indicate to the software that the file is in UTF-8 if it did not find it itself.

Regards,