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front end: 404 - Category not found
9 years 4 months ago #269154
by peteo
front end: 404 - Category not found was created by peteo
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.7.0
-- PHP version -- : 7.1
-- Error-message(debug-mod must be tuned on) -- : 404 - Category not found
Why do I see this when I click on a product?
I added new categories and a new product. The link is "/hikashop-menu-for-categories-listing/product/einrichten-smartboard.html". I do not have a menu item alias called "hikashop-menu-for-products-listing". Where is the product page picking that up?
-- Joomla version -- : 3.7.0
-- PHP version -- : 7.1
-- Error-message(debug-mod must be tuned on) -- : 404 - Category not found
Why do I see this when I click on a product?
I added new categories and a new product. The link is "/hikashop-menu-for-categories-listing/product/einrichten-smartboard.html". I do not have a menu item alias called "hikashop-menu-for-products-listing". Where is the product page picking that up?
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9 years 4 months ago - 9 years 4 months ago #269179
by Philip
Replied by Philip on topic front end: 404 - Category not found
Hello,
Hard to say without more elements, can you provide by example Url link, item menu configuration screenshot, or context elements in order to understand what's going on.
Note : If required you can use our " Contact us " form to provide elements that you don't want to display on the forum.
Regards
Hard to say without more elements, can you provide by example Url link, item menu configuration screenshot, or context elements in order to understand what's going on.
Note : If required you can use our " Contact us " form to provide elements that you don't want to display on the forum.
Regards
Last edit: 9 years 4 months ago by Philip.
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9 years 4 months ago - 9 years 4 months ago #269187
by peteo
Replied by peteo on topic front end: 404 - Category not found
The URL is in the first post. What is "context elements "? This is my menu setup:
Last edit: 9 years 4 months ago by peteo.
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9 years 4 months ago #269189
by nicolas
Replied by nicolas on topic front end: 404 - Category not found
Hi,
Edit your product and check the "canonical URL" field there. If you have something in it, and if you activated the "force canonical URLs on listings", it will use that canonical URL for the link instead of generating it dynamically and thus it's possible that it won't work if the menu item that was used before for that canonical URL has been changed or deleted.
So you can remove the canonical URL if it comes from that.
It could also be that the alias of the product doesn't correspond to its alias in the URL. So check also the alias field of the product.
Edit your product and check the "canonical URL" field there. If you have something in it, and if you activated the "force canonical URLs on listings", it will use that canonical URL for the link instead of generating it dynamically and thus it's possible that it won't work if the menu item that was used before for that canonical URL has been changed or deleted.
So you can remove the canonical URL if it comes from that.
It could also be that the alias of the product doesn't correspond to its alias in the URL. So check also the alias field of the product.
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9 years 4 months ago #269239
by peteo
Replied by peteo on topic front end: 404 - Category not found
Thanks a lot, spot on! The canonical url caused the issue.
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