- Posts: 30
- Thank you received: 1
Product variants and tax ID and warehouses
8 years 5 months ago #291786
by hackwar
Product variants and tax ID and warehouses was created by hackwar
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.7
-- PHP version -- : 7.0
Hi,
my customer has a couply products with a special warehouse and product_tax_id and variants. (Specifically magazine subscriptions with options for national and international shipment, etc.) In the main product, the warehouse and tax_id are correctly set, however when looking in the database, some of the variants have the product_tax_id and product_warehouse_id set, some don't.
When you add one of the products where those are not set to the cart and go to the checkout, it doesn't select the right/any shipment method and buying that cart subsequently fails. I tried saving the variants again and the main product, but that didn't change a thing. I then changed the data in the database directly and that worked.
Is this a bug? How can I prevent this in the future? Where does this come from? I'm a bit confused...
I'd like to make sure that my customer can create other products with variants without having me to go into the DB and fixing values....
-- Joomla version -- : 3.8.7
-- PHP version -- : 7.0
Hi,
my customer has a couply products with a special warehouse and product_tax_id and variants. (Specifically magazine subscriptions with options for national and international shipment, etc.) In the main product, the warehouse and tax_id are correctly set, however when looking in the database, some of the variants have the product_tax_id and product_warehouse_id set, some don't.
When you add one of the products where those are not set to the cart and go to the checkout, it doesn't select the right/any shipment method and buying that cart subsequently fails. I tried saving the variants again and the main product, but that didn't change a thing. I then changed the data in the database directly and that worked.
Is this a bug? How can I prevent this in the future? Where does this come from? I'm a bit confused...
I'd like to make sure that my customer can create other products with variants without having me to go into the DB and fixing values....
Please Log in or Create an account to join the conversation.
8 years 5 months ago #291799
by nicolas
Replied by nicolas on topic Product variants and tax ID and warehouses
Hi,
The tax category and warehouse are only supported for the main product.
It's not possible to set them for variants via the product edition interface in the backend.
So either it has been added in the database, or via a mass action or a CSV import.
So there should be nothing necessary to prevent that in the future besides yourself not changing them through a mass action, a CSV import or directly changing them in the database.
The tax category and warehouse are only supported for the main product.
It's not possible to set them for variants via the product edition interface in the backend.
So either it has been added in the database, or via a mass action or a CSV import.
So there should be nothing necessary to prevent that in the future besides yourself not changing them through a mass action, a CSV import or directly changing them in the database.
Please Log in or Create an account to join the conversation.
Time to create page: 0.092 seconds