Wrong brand in product page module

-- url of the page with the problem -- : weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er
-- HikaShop version -- : 3.4
-- Joomla version -- : 3.8

Hello,

each product page shows a module with products of the same manufacturer/brand. this worked for 2 years. But now if you create a new product, the module shows products of a different manufacturer. Old products are still showing the correct items/brands.

Please see the links:
manufacturer "Thörle" correct:
weinpalais.de/weine/deutschland/rheinhes...der-trocken-2016-1er

manufacturer "Riffel" shows products of manuifacturer "ca maiol" wrong
weinpalais.de/weine/deutschland/rheinhes...der-trocken-2017-1er


Thank you for your help!

Hi,

What are the exact version numbers of your HikaShop and your Joomla ?
Also, could you provide screenshots of the settings of that module displaying the products at the bottom of the product pages ?

Hello Nicolas,

thank you for your answer!

Hikashop 3.4.0
Joomla 3.8.0

As you see these are both not the latest releases, This is because updating will be very complex/complicated on this site. So you can be sure that there has nothing changed in any component module or plugin also.

Hi,

Thanks. Well I don't know what it could be.
Please provide a backend access so that we can have a look at your settings and a link to this thread via our contact form:
www.hikashop.com/support/contact-us.html

Hi,

So I did some extensive debug with what I had access to on your website and the issue is not in HikaShop, as expected.
It's the plugin "HikaShop integration with Cherry Picker" which changes dynamically the MySQL query loading the products of that module even though it shouldn't change any product loading MySQL query when the current page is not a products listing page.
You can easily test this by disabling the plugin and you'll see that the products display properly on the page while it doesn't with the plugin activated.
So this will require some patch in that plugin.
I invite you to contact the support of that plugin so that they can fix that (or maybe it is already fixed and you need to update that extension).

Nicolas,

what can I say .... You are a lifesaver!!! Thank you so much!

This plugin/component made problems from the beginning. I did delete the component but forgot to delete the plugin.

So thanks again for checking

Best regards