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Cannot add more than one product option to the cart
6 years 11 months ago #313065
by ecartman
Cannot add more than one product option to the cart was created by ecartman
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.13
-- PHP version -- : 7.0.31
-- Browser(s) name and version -- : Chrome 78.0.3904.97
Dear Support,
I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg.
The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg).
Did I miss something, or did I completely misunderstand how the options works?
Thanks & Regards.
Zoltan
-- Joomla version -- : 3.9.13
-- PHP version -- : 7.0.31
-- Browser(s) name and version -- : Chrome 78.0.3904.97
Dear Support,
I made one product with many variants and added it to another product as an option. I set the "Product selection method" option to "Checkbox" so my product looks like prodpic1.jpg.
The problem is, if I choose multiple options, only one option will always be added to the cart (prodpic2.jpg).
Did I miss something, or did I completely misunderstand how the options works?
Thanks & Regards.
Zoltan
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6 years 11 months ago #313066
by ecartman
Replied by ecartman on topic Cannot add more than one product option to the cart
Sorry I put this in the wrong category.
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6 years 11 months ago #313081
by Philip
Replied by Philip on topic Cannot add more than one product option to the cart
Hello,
We will have to see your product & options backend settings, so can you provide some screenshot ?
Awaiting news from you to move forward on your subject !
Regards
We will have to see your product & options backend settings, so can you provide some screenshot ?
Awaiting news from you to move forward on your subject !
Regards
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6 years 11 months ago #313084
by ecartman
Replied by ecartman on topic Cannot add more than one product option to the cart
Hello,
I made screenshots of the prodct settings. If you need anything else please let me know.
Regards
I made screenshots of the prodct settings. If you need anything else please let me know.
Regards
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6 years 11 months ago #313103
by nicolas
Replied by nicolas on topic Cannot add more than one product option to the cart
Hi,
I understand the issue. It's actually a side effect of a fix we added to HikaShop 2 months ago:
www.hikashop.com/forum/install-update/89...vidually.html#310398
I've added a more complex patch so that we can handle all the cases properly.
It's working fine on my end now.
Download again the install package of the latest version on our website and install it on yours and that will add the patch for your website.
I understand the issue. It's actually a side effect of a fix we added to HikaShop 2 months ago:
www.hikashop.com/forum/install-update/89...vidually.html#310398
I've added a more complex patch so that we can handle all the cases properly.
It's working fine on my end now.
Download again the install package of the latest version on our website and install it on yours and that will add the patch for your website.
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6 years 11 months ago #313154
by ecartman
Replied by ecartman on topic Cannot add more than one product option to the cart
Thank you nicolas, it works great!
I am satisfied like always
Regards!
I am satisfied like always
Regards!
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