Product name (+ link) not shown anymore in back end

-- url of the page with the problem -- : www.tweedehandjes.com
-- HikaShop version -- : 4.3.0

Hi,

Since few weeks, the name of te product (+ link directing to it) are not shown anymore when I acces the back end via my mobile phone.
Please see attached.
Could you help me getting it back?

regards,
Joyce

Hello

We weren't able to reproduce your issue, can you check that you didn't use a backend css file with custom, here :
1. From Main HikaShop Configuration => Display Tab
2. Go to Css part and check that you didn't use custom version of the backend css


You can check to that you didn't use a specific backend template instead of default one ("Beez")
Awaiting news from to go more far.
Regards

Hi Philip,

Sorry for the late reply! The back end CSS file is set to "default" and the template is Beez.

Regards,
Joyce

Hello,

From what you report we haven't any idea, and so now we will need to see it by ourselves, and so can you provide these elements, please :
- Backend access references
- Url link to your backend access

Note : Use our Contact us form top provide theses elements, don't forget to add an Url link to this topic.
Regards

Hello,

I get it and as it come from our code I will provide you a step by step explanation in order to correct this issue :
1. Go to your folder YourWebsite\media\com_hikashop\css
2. Open the file backend_default.css
3. Go to line 1494
4. Remove the selector "table#hikashop_order_product_listing td:nth-child(2)"

Hope this will fit your needs.
Regards

Hello Philip,

The problem is solved when i do that but also the full layout of the back end changes and this is nt what I prefer,
Do you have another solution?

regards,
Joyce

Hello,

Sorry for this return but can you details what do you mean by "full layout of the back end changes and this is nt what I prefer" ?
Can you illustrate it ? Because I can guess that there are a side effect but I need more elements to understand what is this side effect.

Regards

Hello Philip,

It is fixed! There was a typo in the name of the file. My fault.
Thanks for your help! When I update hikashop, should I delete this line again?

Regards,
Joyce

Hello,

No, because from your backend_default.css, you have now a custom version, that file will been kept even while you update, and so you won't have to do this modification for each updates.

But, this mean too that if there any updates in our backend file, you won't have these modifications, but the backend file isn't the most updated file of the HikaShop package.


Regards