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Product display field 'Additional Information'
- amanda@secureproducts.com
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5 years 4 weeks ago #335560
by amanda@secureproducts.com
-- url of the page with the problem -- :
secureproducts.com/categories/product/56...guard-xt-deposit-bag
-- Browser(s) name and version -- : Amanda
Hello,
There is a tab called 'Additional Information' that currently contains the weight of the product. How can edit this field?
-- Browser(s) name and version -- : Amanda
Hello,
There is a tab called 'Additional Information' that currently contains the weight of the product. How can edit this field?
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5 years 4 weeks ago - 5 years 4 weeks ago #335571
by Philip
Replied by Philip on topic Product display field 'Additional Information'
Last edit: 5 years 4 weeks ago by Philip.
The following user(s) said Thank You: amanda@secureproducts.com
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5 years 4 weeks ago #335580
by amanda@secureproducts.com
Replied by amanda@secureproducts.com on topic Product display field 'Additional Information'
Thank you for your response.
I've already tried to edit where you have shown but the front end does not change. There must be somewhere else that this info is listed in the back end.
I've already tried to edit where you have shown but the front end does not change. There must be somewhere else that this info is listed in the back end.
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5 years 4 weeks ago #335581
by nicolas
Replied by nicolas on topic Product display field 'Additional Information'
Hi,
No, the weight listed in there is the weight you entered in the product.
Note however that:
- if you have added one or several characteristics to your product, like it is the case with the product on your link, it has variants listed under the "variants" tab of the product edit page. And if you specify the weight of the variant, it will override the weight entered in the main product.
- if you have caching setup on your website, you might be looking at a page that has already been generated and comes from the cache of your website / browser. So you need to clear your website / browser's caches so that Joomla HikaShop have to regenerate the page with the new data from your product.
No, the weight listed in there is the weight you entered in the product.
Note however that:
- if you have added one or several characteristics to your product, like it is the case with the product on your link, it has variants listed under the "variants" tab of the product edit page. And if you specify the weight of the variant, it will override the weight entered in the main product.
- if you have caching setup on your website, you might be looking at a page that has already been generated and comes from the cache of your website / browser. So you need to clear your website / browser's caches so that Joomla HikaShop have to regenerate the page with the new data from your product.
Please Log in or Create an account to join the conversation.
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