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Cannot add to cart

3 years 9 months ago #349062 by triotech
Cannot add to cart was created by triotech
-- HikaShop version -- : 4.7.1
-- Joomla version -- : 3.10.11
-- PHP version -- : 7.4.26
-- Browser(s) name and version -- : Firebox and others

Cannot click and add the product to the cart. On click, nothing happens and the product is not added to cart. In the Inspect Console, is says "cart_id was not returned in addToCart AJAX call". Not sure if this has any bearing on the issue.

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3 years 9 months ago #349064 by triotech
Replied by triotech on topic Cannot add to cart
resolved with a DB Repair. Server response was a primary key error so the DB repair seemed to have worked on the (perhaps) corrupted DB

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3 years 9 months ago #349138 by Stogilon
Replied by Stogilon on topic Cannot add to cart
I'm having the same issue. What was the repair you needed to make? Did you end up using the Joomla DB fix?

Thanks.

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3 years 9 months ago #349139 by triotech
Replied by triotech on topic Cannot add to cart
I used the DB Check and Repair function in cPanel Databases. I'm pretty sure this is the same as the PHPMyAdmin repair DB function

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3 years 9 months ago #349186 by Stogilon
Replied by Stogilon on topic Cannot add to cart
Thanks, I did try that without success. I'll start a new thread on it.

Thank you for your info.

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