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Digital products can be downloaded without registration

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3 years 7 months ago #349783 by narich5625
-- url of the page with the problem -- : www.revelationuptotheminute.org/en/our-p...ategory/24-brochures
-- HikaShop version -- : starter 4.7.1
-- Joomla version -- : 3.10
-- PHP version -- : 8.0.28
-- Browser(s) name and version -- : Microsoft edge

On my product page, the digital products can be downloaded without registering. I want people to register before the product is made available to them. The product title is clickable and the download links are clickable. Is there a way to correct this? Thanks
www.revelationuptotheminute.org/en/our-p...ategory/24-brochures

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3 years 7 months ago #349785 by nicolas
Hi,

Edit your products. In each product, edit the files under the Images & Files section. This will open a popup. In that popup, deactivate the "free download" setting. That way, the downloads will only be available after the users go through the checkout.

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3 years 7 months ago #349813 by narich5625
I tried that but I don't have that option. I am using Hikashop starter. Do I need to upgrade my product?
Thanks

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3 years 7 months ago - 3 years 7 months ago #349817 by Philip
Hello,

In your screenshot we can see the option "Free Download", see my screenshot :


Regards
Last edit: 3 years 7 months ago by Philip.

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3 years 7 months ago #349860 by narich5625
I tried it and this is the message I get.

Thanks

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3 years 7 months ago - 3 years 7 months ago #349870 by Philip
Hello,

This means that in your order statuses, you haven't any status that is associated with the abilities to download (order confirmed by default).
You want to define an order status than will allow download.
So go in the menu System>Order statuses, and check the "download" column.

Regards
Last edit: 3 years 7 months ago by nicolas.

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3 years 7 months ago #349917 by narich5625
Thank you. I had to create a download column and it works now.

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