Download Area not visible

-- HikaShop version -- : 4.7.1
-- Joomla version -- : 4.2.8
-- PHP version -- : 8.4
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : -

Good morning

My products come with a pdf or zip that must be downloadable for free. The obvious way to add this to the product (i thought) was to place this on the download-area.

A, is this correct thinking? Then how/where do I set that this download is free?

B. If I upload a pdf or zip in the download area it is visible in the backend, but not on the product page. I must be doing something wrong... obviously

Hi,

A. I suppose that you're talking about the area where you can add files in the "Images & Files" section of the product edit form.
When you edit a file there, a popup will open with the options for each file. And among them, you have a "free download" setting you can activate.

B. It's probably that the "free download" setting is turned off in the popup of the file.