Editing Download Products - Error 500

-- url of the page with the problem -- : toypolloi.com/index.php/shop
-- HikaShop version -- : 5.1.3
-- Joomla version -- : 5.2.3

Hi there

I am selling PDFs for download, some are free and some are paid for. I have noticed a problem recently with amending these products.

After uploading a file, when I try to change whether it is free or not usually I can just click the file name and amend the details, however when I try now I get an error message in the popup, 500 Internal Server Error - please see the attached images.

Can you tell me why this is happening and how to fix it?

Many thanks for your help.

Hi,

I think you have this issue:
www.hikashop.com/support/forum/install-u...after-1-27-2025.html
Download again the install package of HikaShop on our website and install it on yours and you'll get the new patch.
It should then work properly.

Hi there,

I have just downloaded the latest version and installed it but I'm still having the same problem. I can change the image details but not the file information.

Thanks
Dave

Hi,

Ok, thanks. I've looked into it and I've made another patch. Download again the install package of HikaShop on our website and install it on yours and you'll get the new patch.

Hi,

The new patch is working and I can now update the files settings.

Many thanks

Dave