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my product descriptions have disappeared
- agrobiobrichet
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1 year 2 weeks ago #369095
by agrobiobrichet
my product descriptions have disappeared was created by agrobiobrichet
-- url of the page with the problem -- : shop.agrobiobrichet.ro
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- Error-message(debug-mod must be tuned on) -- : I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.
Product titles, prices, and images still show correctly.
The description fields are still filled in the backend.
No template or override changes were made recently.
Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?
Thank you very much for your help!
I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.
Product titles, prices, and images still show correctly.
The description fields are still filled in the backend.
No template or override changes were made recently.
Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?
Thank you very much for your help!
-- HikaShop version -- : 6.1.0
-- Joomla version -- : 5.4.0
-- Error-message(debug-mod must be tuned on) -- : I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.
Product titles, prices, and images still show correctly.
The description fields are still filled in the backend.
No template or override changes were made recently.
Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?
Thank you very much for your help!
I’m using HikaShop Business (latest version), and suddenly all my product descriptions have disappeared.
Everything was working fine before — but now, without making any changes, all products display no description at all on the product pages and listings.
Product titles, prices, and images still show correctly.
The description fields are still filled in the backend.
No template or override changes were made recently.
Can you please help me understand what might have caused this issue and how to restore the product descriptions on the front-end?
Thank you very much for your help!
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1 year 1 week ago #369105
by nicolas
Replied by nicolas on topic my product descriptions have disappeared
Hi,
I do see the description on your products on the frontend:
i.imgur.com/9xCXYBX.png
Did you solve the problem already ? Or are you talking about something else ?
I do see the description on your products on the frontend:
i.imgur.com/9xCXYBX.png
Did you solve the problem already ? Or are you talking about something else ?
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