Skip to main content

issue with category display + discounts not working

More
9 months 4 weeks ago - 9 months 4 weeks ago #369520 by bigfoot
-- url of the page with the problem -- : www.beeswaxcandleshop.com/store/beeswax-votives-tealites.html
-- HikaShop version -- : 6.1.1
-- Joomla version -- : 5.4.0
-- PHP version -- : 8.2.29
-- Browser(s) name and version -- : Chrome, edge

Hello
First issue is on my category page - www.beeswaxcandleshop.com/store/beeswax-votives-tealites.html
If you click on - Beeswax Votives (Bulk Packs) - the page does not open
At the bottom of the page I made a copy of it and it opens - how do I fix this??

2nd issue is - the discounts do not appear to be working properly - I have a 10% discount on all votives turned on for just one scent - lavender - but the discount goes on to all the scents - I just had lavender selected??

Thank you - Bill
Last edit: 9 months 4 weeks ago by bigfoot. Reason: more info

Please Log in or Create an account to join the conversation.

More
9 months 4 weeks ago #369521 by nicolas
Hi,

1. It seems that you've activated the "Force canonical URLs on listings" setting of the HikaShop configuration, and that you've configured an incorrect canonical URL for this product, leading to the page not opening when the URL is being used.
Please check.

2. Please provide a screenshot of the settings of that discount.
The following user(s) said Thank You: bigfoot

Please Log in or Create an account to join the conversation.

More
9 months 4 weeks ago #369535 by bigfoot
Thank you - I emptied the canonical file and it displays ok now.
Regarding "Force canonical URLs on listings" - It was set to "Use canonical url if specified" - I changed it to "No, generate the urls" Is this a better setting? (NOT SURE HOW TO HANDLE CANONICAL URLS?)


Regarding discounts - I decided to put all scents on sale rather than just one - and it is working ok for now.

Thank yu - Bill

Please Log in or Create an account to join the conversation.

More
9 months 4 weeks ago #369538 by nicolas
Hi,

Which is better is hard to say because it depends on what you want to do and what problem you have.
If you're not sure, the best is to set the "Force canonical URLs on listings" setting to "No, generate the urls". You can read more about it here:
www.hikashop.com/support/documentation/5...ig.html#features_sef
Also, I would recommend you fill the "canonical URL" of your products with the current main URL of your products. This can help with SEO in some cases.
The following user(s) said Thank You: bigfoot

Please Log in or Create an account to join the conversation.

Time to create page: 0.182 seconds
Powered by Kunena Forum