New icons in backend don't work

-- url of the page with the problem -- : rolexboutique-stthomas.com/
-- HikaShop version -- : 6.4.0
-- Joomla version -- : 5.4.4
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Firefox for Dev

Hi Nicolas,

After updating to the lastest version of Hikashop, the icons (change block view, visibility, columns) don't seem to work on several of my websites. Clicking on them has no effect.

Another issue I noticed since previous version the toggle icon for "Explorer" on the left stopped working too, when I click on it, the menu is still displayed instead of being hidden.

Any idea what can be the issue?

Thanks in advance

Sandra

Hi,

I'm not sure because I can't reproduce these on my end. First, download the install package of HikaShop on our website and install it on yours. Clear your browser's cache and try again. It might be that you're missing some of the latest patches we added in the first week after the release.
If that still doesn't help please provide a backend access via our contact form and we can look into it.

Hi again,

I just re-installed it on 2 sites, but I still have the issue.

I'm going to send you an access

Thanks

Sandra

Hi,

So, I checked your website backend and the issue comes from your CSS. Under the Display tab of the HikaShop configuration page, you had created a custom CSS for the "Backend CSS file" setting and were using it.
This custom CSS is based on HikaShop 4.5.0, which means that you don't have in it all the CSS code we've added to the HikaShop backend since that version of HikaShop. And with the latest versions of HikaShop being quite heavy on improvements and new features, you are missing a whole bunch of things in it.
I've switched to "default" in that setting in order to use the default version of the HikaShop backend.
Note that since Joomla 4, it is recommended to add custom CSS code in your backend via the Atum template's custom CSS file mechanism:
github.com/hotmango/Atum-Custom-UserCss
This way, you still don't lose your changes when you update HikaShop or Joomla, but on top of that, you get all the new CSS we add in the future without having to maintain your custom CSS based on an old version of it.

Thank you so much Nicolas.

I totally forgot I created a custom CSS for the backend CSS file.

Sandra