Show discounted price not working

-- HikaShop version -- : 6.5.0
-- Joomla version -- : 6.1.1

Hi,

I created a discount for some products, in Show discounted price i selected "Display the price before the discount is applied" but at frontend it only shows the discount price alone.

I want to show the original price with red color and strikethrough and next to it the discount price.

Thank you

Hi,

This setting is the default setting for new menus and modules.
For existing ones, you want to directly edit the menus and modules settings.
So, edit the menu item of that page via the Joomla menu manager, and check the same setting under the "Products options" tab.

I did but still nothing.
Can i send you login?

yes, please go through our contact page for that.

Hi,

Thanks for the access.
I'm not seeing the problem you're describing on your website.
You said that the problem was that you were seeing the discounted price only, not the stricken through original price.
I thought that the fact that the discount "published" setting was turned off on your screenshot meant that you had temporarily disabled it because it didn't display like you want the discount.
However, on your pages I only see the original price, not the discounted price. And if I publish the discount, I do see both with the original stricken through price.
So the only conclusion I can see is that the problem is just that you didn't publish your discounts. Can you check ?