Problem with Firefox and Description Field

-- HikaShop version -- : 6.5.0
-- Joomla version -- : 5.4.0

Hello,

I have a problem with Firefox and Description Field.

I cant edit that field (write or add more info for the product) and at the back end it isnt steady, it flickers. At the front end there is not such problem, the existing information displayed to the user.

I am using TinyMCE.

At Chrome the problem disappears and it is working normaly.

Any ideas how to fix it?

Thank you in advance.

Hi,

Not sure. Can you look at the console of your firefox when you're on the page and you have the issue ?
Do you get any error in the console ? If so, please provide it.
Otherwise, can you try to click on the button to disable the form customization system in the green area, at the bottom of the product edit page ? Does that help ?

Hello,

I am getting the following warning:

MouseEvent.mozInputSource is deprecated. Use PointerEvent.pointerType instead

I tried to deactivate the customization at the buttom, but the desc still flickers.

Thank you in advance!

Hi,

Then we'll need a backend access in order to check the situation. Would you be able to provide an access via our contact form ?
www.hikashop.com/support/contact-us.html

Hello,

After the last update to Joomla 6.1.2 and some other updates at plugins the problem seems to disappear.

Now, everything is ok and back to normal.

Thank you very much for your support!