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Shipping and payment methods ain't displayed
13 years 2 months ago - 13 years 2 months ago #117552
by kogor
Shipping and payment methods ain't displayed was created by kogor
Hi,
I have a problem. Shipping and payment methods ain't displayed anymore.
They used to be displayed. But not now.
I've made some changes in configurations, but I suppose nothing could make affect on the displaying of sipping and payment methods.
What can I do for fixing it?
-- url of the page with the problem -- : http://http://johnnycakes.ru/
-- HikaShop version -- : HikaShop Starter: 2.2.0
-- Joomla version --
.1.5
I have a problem. Shipping and payment methods ain't displayed anymore.
They used to be displayed. But not now.
I've made some changes in configurations, but I suppose nothing could make affect on the displaying of sipping and payment methods.
What can I do for fixing it?
-- url of the page with the problem -- : http://http://johnnycakes.ru/
-- HikaShop version -- : HikaShop Starter: 2.2.0
-- Joomla version --
.1.5
Last edit: 13 years 2 months ago by kogor.
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13 years 2 months ago #117560
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and payment methods ain't displayed
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13 years 2 months ago - 13 years 2 months ago #117790
by kogor
Replied by kogor on topic Shipping and payment methods ain't displayed
Hi, Mohamed
I checked all steps of the payment and shipping FAQ, but it didn't help me.
Then I changed the 'Configuration->Checkout->Display checkout progress bar' to 'Checkout progress without end', and I saw shipping and payment in checkout process. Then I changed 'Display checkout progress bar' to 'No checkout progress', and they've been gone. Then I changed it again, and 'shipping' has been gone.
Here is my 'checkout' screenshot.
Thanks
I checked all steps of the payment and shipping FAQ, but it didn't help me.
Then I changed the 'Configuration->Checkout->Display checkout progress bar' to 'Checkout progress without end', and I saw shipping and payment in checkout process. Then I changed 'Display checkout progress bar' to 'No checkout progress', and they've been gone. Then I changed it again, and 'shipping' has been gone.
Here is my 'checkout' screenshot.
Thanks
Last edit: 13 years 2 months ago by kogor.
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13 years 2 months ago - 13 years 2 months ago #117798
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and payment methods ain't displayed
I think that you should set the "Address" action before or to the same step as your shipping/payment action.
Also, can you show me how did you configured your payment/shipping methods ?
Also, can you show me how did you configured your payment/shipping methods ?
Last edit: 13 years 2 months ago by Mohamed Thelji.
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13 years 2 months ago - 13 years 2 months ago #117799
by kogor
Replied by kogor on topic Shipping and payment methods ain't displayed
I've changed config (Screenshot is in the upper post). But I don't see 'shipping' yet.
Here are screens of my shipping and payment plugins.
Here are screens of my shipping and payment plugins.
Last edit: 13 years 2 months ago by kogor.
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13 years 2 months ago #117806
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and payment methods ain't displayed
Ok, and did you set some shipping restriction ? if Yes, can you also show them to me ?
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13 years 2 months ago #117814
by kogor
Replied by kogor on topic Shipping and payment methods ain't displayed
No, I didn't set any shipping restrictions.
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13 years 2 months ago - 13 years 2 months ago #117877
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and payment methods ain't displayed
Ok, so can you send me a temporary access to your back-end for testing purpose through a private message ?
Last edit: 13 years 2 months ago by Mohamed Thelji.
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13 years 2 months ago #117898
by kogor
Replied by kogor on topic Shipping and payment methods ain't displayed
Finally, after deleting and recreating 'shipping and payment' and reconfiguring 'Checkout', I've found both of them on the checkout page.
BUT! After reconfiguring 'Checkout->Checkout workflow' I've lost 'shipping' again. Re-reconfiguring doesn't fix it.
OK. I sent you login and pass to back-end. Thanks.
BUT! After reconfiguring 'Checkout->Checkout workflow' I've lost 'shipping' again. Re-reconfiguring doesn't fix it.
OK. I sent you login and pass to back-end. Thanks.
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13 years 2 months ago #117934
by Mohamed Thelji
Replied by Mohamed Thelji on topic Shipping and payment methods ain't displayed
The problem was coming from the fact that your products didn't had any weight and dimension, I have set a weight and some dimensions to your "Вырубка с выталкивателем ПЯТИЛИСТНИК М01-002" product, and it worked fine.
The following user(s) said Thank You: kogor
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13 years 2 months ago #117943
by kogor
Replied by kogor on topic Shipping and payment methods ain't displayed
Hmm. Thank you Mohamed. I'll work with it.
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